Famous Uncle Al's Hotdogs & Fries — Restaurant in Virginia Beach

My husband has been craving a good hotdog for several days. Knowing they aren't on the list of the most healthy cusine, I had discouraged him from satisfying his taste. I had not wanted him to add Uncle Al's as a weekly destination. Habits latch on quickly, and we all know how hard they can be to break. His craving was furthur spurred by a longtime friend at the gym who happened to mention how great the hotdogs are at the Va Beach Blvd location. When one mentions the want of a hotdog while working out at the gym, that's a dilly of a craving. This afternoon he asked what I was planning to have for dinner - he was having hotdogs. We picked up a sub for me and dropped by Famous Al's on Va.Beach Blvd. Walking in, the "fountain counter" had a back in time mood with the grill right in front where one can watch food being prepared as ordered. My husband wanted take out to bring home and enjoy leisurely. A very engaging young man took the order, and, in a jiffy, the two long awaited dogs were ready to go simply complimented with onions, mustard and relish. No chili this time. I was surprised, but he wanted the full flavor of those hotdogs. I momentarily spoke to the waitress who was quite friendly. I imagine it won't be the last time we'll have an opportunity to chat. Arriving home, my husband settled down in his chair, night news on, and his plate He is a slow eater, but I watched him savor every bite even more slowly. When he had finished, I asked, "How were they?" His response, "The best hotdogs I've had in years!" I asked if his longing had been satiated. He affirmed, "They were delicious." A simple pleasure....a good hotdog. His review...double thumbs up...five stars. I may have to trade my Subway next time he gets a craving for dogs and join him...."how about a side of those fresh sliced fries prepped right on the...

Monday 1/8/24 4pm Order two dogs and fries. Food came out fast. Things were great until I seen a hair in my fries. Waitress came to the table to clear it off. Never asking how was your food or do you want anything else or more water or anything. I told her food was good but there is a hair in my fries. She just took my container to the trash and never said we are sorry or anything. Just said ok. Very robotic like. Just blank stair on her face. Cold! I sat there another 15 minutes waiting on bill. Just got up and went to the counter . Seemed to be what the people were doing. The Guy who made the food apologized for the hair which clearly wasn't from his head. He dropped the hot dogs at the table and the lady dropped the fries off at my table. Seemed to be from her then him. Long and same color as her hair.This guy had really short brown hair. At the counter to pay and surprisingly the guy apologized for the fries and took it off the bill. I was completely shocked. He did the right thing. Overall the food was okay but waitress service is very very LACKING! Good for teenagers or really young folks but NOT for seasoned adults who no how real customer service should be. Some training on customer service and being nice is well needed! Your business can prosper even more if the people are nice. Not playing nice but the real deal. Advice, get your food Togo. From...

Horrible Service. Vibe was really off even walking into this place and I should have left then. First, the cook came to take our orders. He was clearly high off of something. Ordered 2 hotdogs and crinkle cut French Fries. The cook which didn’t wear gloves at all after touching cash registers, money and everything else brought these twice cooked fries to me. The fries looked like they were randoms that’s been floating in the grease all day. When he brought the hotdogs to the table, I mentioned the fries and he tried to assure me they were fresh! I felt offended at that point because fresh fries aren’t crispy dark brown and hard to the touch. I said please take them off the bill, I don’t want fries anymore. He insisted on bringing an actual fresh order which I told him that I did not want so I did not eat them. When I went to pay, at this point my bill should have consisted of 5 hotdogs at $2.89 each and a small drink for $2.00. How did my bill end up at $20.00??? Asked for an itemized receipt and he couldn’t produce one, he started looking nervous when I told him I think he overcharged me. Bad service, food, math and food safety practice. First and last time I’ll ever go to this...