Lovely place, decor wise however it was the opposite once I became a customer. Worker managing the front of house was rude, kept on rolling her eyes at customers while handing them their menus when walking behind them. She kept on speeding off and rushing people creating a rushed atmosphere instead of somewhere to sit and talk. It seems like she has an extremely challenging time with being able to properly manager her emotions in front of customers. I had to repeat my order to her multiple of times even though I was speaking loudly and clear. Customer service felt forced and artificial overall. Also messed up my order, didn’t bother asking for it to be corrected due to not wanting to deal with her attitude. As a past server myself, I know that there are hard days and moments with working. However, that doesn’t mean that you can take your anger or attitude on someone else and attack them with it. Also, there seemed to be a huge lack of communication between front of house and back of house. Please do better. Update: I know there was no “misunderstanding” as a misunderstanding would happen to one or a few customers, not everyone who was there. Unfortunately my husband and I saw what we saw and how poorly customers were treated that day. I do appreciate the...
Read moreMy wife and I visited their northern VA location before and couldn't quit raving about how much we enjoyed it to our family, so we were very excited to take them to this location once it opened. The food tastes great. The quality is the same as the one in NoVa. However, the customer service at this location is lacking compared to the other one. On our first visit were confronted with employees that weren't very knowledgeable of the menu items (which would have been fine by us if they would have tried to find out the answers to our questions, but they didn't.) Our second time returning with the rest of the family we arrived 30 minutes before the closing time and they informed us they were only doing to go orders.. This was pretty disappointing to us because we were really wanted our family to experience the freshness that you get when dining in. They would have let us eat our to go order in the restaurant, which made it evident they didn't want to be there past 10 to clean up. It's a shame because the Mango Mango experience we had in NoVa was superb.. Great customer service with knowledgeable employees and great dessert. This location seems like it's ran by a bunch of high school kids who don't care enough to make sure customers have a great...
Read moreA 3.75 star review but hesitant to give it four since it was my first visit. Located in the Brenneman Farm Marketplace, this is a dessert only type of business. I had no issues with parking as all the options are a very short walk away.
The menu and decor are inviting and the areas were well lit and clean. I only wish the female working that afternoon wasn't so frigid in her approach of taking my order. Nonetheless, we all have our bad days so let's just hope it was a passing moment.
Many of the options contain actual mango or mango juice. Seeing that I am a fan of all things mango, I was all in.
I enjoyed my mango juice, sago and pomelo with mango ice cream. The cost was $6.50 but subject to change as things do from time to time. The flavors blended well and it was very refreshing. They also carry made to order drinks, waffles and other desserts with a mango theme.
I'll give it a little while to grow on me but I do see myself returning to explore other options...
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