Nothing Bundt Cakes — Restaurant in Virginia Beach

I ordered a cake from this location Nothin Bundt Cake and Prepaid for my cake and set the pick up date April 8th, 2025. I am working and I got off around 6:50pm. As soon as my shift ended I headed to pick up the cake I ordered specifically for the 8th. I called them at 6:54pm to let them know on the phone I am indeed on the way to pick up this cake. I told them my estimated time of arrival is between 7:03pm and 7:04pm. On the phone I told them I called to let you guys know "I am currently on the way and I am aware the bakery closes at 7pm however since its already paid and I only need to grab the cake please if one of the employees genuinely does not mind handing me my cake 4 minutes past 7 or if everyone does mind please leave my cake outside on the tables. I am willing to take the risk of 4 minutes and grab the cake outside and if it gets stolen in that short window of time then i'm willing to accept the risk."

They absolutely refused to on all fronts to accommodate not because the employee was unwilling to wait but because that goes against their "policy". I told them to please email me the policy and gave them my name, email, and phone number. They lied and said their manager will contact me. I haven't been contacted. They gave me the ultimatum that I have to accept the cake even though it was essentially useless since I couldn't use it on the date intended and went to Publix instead to make sure I had a cake for the date I actually needed for. They refused a refund. They are extremely rude over the phone. Placing people on hold longer than 6 minutes without checking the call line. I had to hang out call again to get assistance on this issue.

The only reason i still picked up the cake is the recipient wanted it still. She is not aware of the issues I been experiencing with this company so I went and picked it up for her dispite these problems.

I have been an avid customer of nothing bundt cakes, I have bought cakes for multiple Birthdays, Work events, Celebrations, I recommended them to my friends and family but this had left a really bad taste of poor customer relations and customer service. A little act of kindness can be the difference between a lifetime customer or one who will never again use this service or recommend this company to anyone again especially when their entire brand centers on really important events, dates, and celebrations. Please be cautious when choosing which company to order...

"Cake Cake Cake Cake. . it's not even my birthday" - Rihanna.

You're right Rihanna. It was my dad's birthday. I went to Nothing Bundt Cakes for his 50th Birthday cake and was very excited. I heard so many things about this franchise, I decided to give it a try.

I ordered my cake online. It was a 8inch Pecan cake with extraaaa icing. I also included more mini flags for a little extra. I ended up ordering it about a couple days in advanced and there was no problem. I ended up getting the birthday celebration cake. It came with a party hat and bow.

This location is located in the La Promenade area of Virginia Beach, very upscale. What's crazy is that when I put an order in at the Greenbrier location just to play around, the total was $13 cheaper at the La Promenade location. Weird right?

I ended up getting to this location about an hour later than the time that I said I was going to pick it up. That was no problem. I got there and was greeted as soon as I walked in. I was also informed that there was a sample out of the lemon cake. Man, I was impressed just from a sample. When it comes to cakes in my opinion, the icing is the best part. As I looked around, I noticed there was anything you needed to celebrate a party or special occasion. From cards to balloons, to little gifts, it's kinda like a one stop shop.

The only reason why this location gets a 4 and not a 5 is because when I got my order, "it wasn't right". The extra flags that I ordered were not on the cake. Hey, I paid extra for those so I would like them lol. The staff apologize and brought them out with no problem. I placed them on the cake then left. Just make sure you double check everything before leaving. Before I left, they told me the instructions for eating and enjoying it. Which was making sure it sat out for a little bit.

My dad was very happy with the cake! He was surprised on how good it was. We had a few slices for left overs and we kept them in the fridge until we were going to eat it again.

Great cake and will be back for...

Literally the best cakes I have ever had in my entire life. These are amazing.

The lemon bundt is my number one favorite but the white chocolate raspberry is pretty close. They have something like 9 featured flavors that you can always get and have seasonal flavors that are only around for a limited time.

The mini bundt cakes are a great way to taste the different flavors but the 8-10inch rounds are excellent for parties or events.

During the pandemic they are taking pre-orders and doing curbside service for pickup so you don't even have to get out of your car.

Last week was my birthday and I had a beautiful Lemon bundt and a bundtini tower of three mini bundt cakes and both were amazing, fresh, delicious (as always) and had cute little decor added. My cake had a pink princess hat and pink paper flower with little flags on it and was carefully wrapped for transport.

This is a regional chain but I have had these cakes from all over and they are always good. Moist, delicious and with that decadent frosting.

They have many different cake decor options for various events like birthdays, children, spring, fall, halloween, christmas, graduation, mother's day, etc. You name it. Even with the decor added, the price can't be beat for a cake for a special occasion and they also sell the items you need along with it like paper plates and candles on their order site.

Love love love! This is the only cake I want for...