So Dominic is a manager there and he is by far one of the worst managers I've seen. I made an order on December 29th 2022 and had it delivered to my job. I ended up getting the wrong order so I called and I talked to some lady. She said I wasn't eligible for a refund or redelivery because I didn't call within the 30 minute period that they supposedly have. So I kept calling for the past few weeks and got a chance to talk to the manager Dominic. He apologized and said he doesn't know who I talked to because he was the only one in the store that day around 3pm which is a lie because I talked to a women. He then told me there wasn't a 30 minute grace period for complaints. But then he said there isn't anything he could do and just left it at that with explanation. So I called customer support and filed a complaint to get my money back. 2 weeks passed and nothing, so I called again today and they contacted the store. Again, Dominic was the one they spoke to and he confirmed talking to me and said I can't get any compensation or resolution without saying of why! This is ridiculous because I wasted 40 bucks on this to just not get my order nor any resolution. I really advise to go somewhere else if you want great customer service because at this point I filed another complaints for a refund to their general management and if I get denied again then I'll just make a claim with my back and file legal action because this is kinda fraudulent to keep money from a customer who is wanting a refund as well as not giving any explanation...
Ā Ā Ā Read moreSchnatter pointing the finger at the NFL and blaming the ongoing player protests for his own company's declining business was just opening a whole can of ugly, ugly worms. It was only days later that neo-Nazi site The Daily Stormer (via The Huffington Post) published a piece on how Schnatter's accusations and opinions would make Papa John's a perfect candidate for becoming the official pizza of the alt-right. The suggestion was met with widespread, racist glee.
According to Business Insider, Schnatter's comments on the NFL protests aren't the only reason he's being hailed as a new pizza champion for the alt-right. He also denounced Obamacare in 2012, and later donated money to Donald Trump's presidential campaign.
Not surprisingly, Papa John's went into damage control mode, with an official statement to The Huffington Post from Peter Collins, senior director of public relations. It read, in part, "We condemn racism in all forms and any and all hate groups that support it. We do not want these individuals or groups to...
Ā Ā Ā Read moreI'm fairly new to ordering from Papa John's. This is the second time I've ordered delivery. Tonight was horrible. I ordered at 4:05 (approximately) online order said delivery time 35 minutes which isn't bad considering the store is less than a mile from my house. After 45 minutes I went back online to track my order...tracker said "running late, driver is taking other order on the way". At 5:00 my food was finally delivered. Barely lukewarm. I asked the driver if I needed to sign anything (I paid online), he said no and walked away without giving me a receipt. (I will be watching my online account for any fraudulent charges or any additional "tip" that I did not authorize). If this is how Papa John's operates, I will not be ordering from here again. Very dissatisfied. EDIT I have had nothing but issues from this location. Forgot part of my order on multiple occasions. Rude staff when you call. Cold food...DO NOT ORDER FROM...
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