This is the worst, greedy, non-caring staff and restaurant that I have ever been to and I've had some horrible experiences.
My wife was ignored 3 different times and didn't get seated (while they seated others showing up after her) until she literally called out and asked to be seated.
Then she was seated with another group of people, obviously meant to make them (and my wife) feel uncomfortable so that she could flip tables.
It wasn't until I showed up and asked why she wasn't given her own table that they suddenly realized they had multiple seating areas and could sit her elsewhere.
Then when asking about something for my child, I was told no food can be modified and that there is no simple food options for a child to eat.
I asked for chicken tenders specifically as I saw boneless buffalo chicken, but I was told it only comes as buffalo and there is no way to get it without spicy sauce.
What current restaurant doesn't have at least something to offer a family with a child?
We were mistreated, there were limited food options, and it wasn't until we made a statement that we needed to order elsewhere that they finally started going to our table asking us what we wanted 50,000 times... Again, clearly trying to make my wife uncomfortable to get her out of the restaurant in order to flip tables (I assume).
I even had a table next to me pull a chair up for one of their party and their waiter said it would cost $10 to add someone to the table.
This is nothing but a bunch of money-grabbing, poorly trained staff with a terrible menu and severely lacking proper management.
I recommend walking to ANYWHERE else for food. The walk is not anywhere near as bad as the service at this location.
Terrible staff. Terrible management. Terrible...
Read moreThis is NOT 4 star food or service. Overpriced underwhelming food.
While cooked to the ordered level, the burger is a thin preformed (I assume frozen) patty with no flavor. Fries were fine. Bacon was tasty and crisp. For $16, not worth it at all. The fried chicken my otherhalf got was underwhelming. His comment was Sonic (fast food joint) is better; not something we eat unless on a road trip when that's all that's still open. Service is very slow and most staff seems to have a hard time understanding English at all. Glasses for water and iced tea are too small which compounds the service problem. Flagging staff down for drink fills was a recurring problem & at one point we went to the bar, found the pitcher, and refilled our own.
Breakfast buffet is fine, but pricy for what it is. It's hotel food, not restaurant level. The eggs tasted like a mix, not fresh scrambled. Bacon was thin. Sausage was decent, good texture but light on flavor. Nice fresh fruit (melons, pineapple, oranges), but bananas overripe and brown spotted. They do have waffles made when ordered, I didn't see topping options, just butter & syrup. Waffles were cold by the time syrup was brought out. Drink refill was a problem in the...
Read moreAwful experience and so expensive. We stayed at the hotel this is in and had an event to be at so it was convenient. $30 a person for a breakfast buffet that was unimpressive and ice cold. We got there when they opened and apparently they had not turned on the warmers with sufficient time prior to opening so cold home fries, scrambled eggs, biscuits. The waitress never returned for refills on coffee or creamer. $150 for breakfast and no-one ate. I wrote a note on our check and no one seemed to care. We did complain on check out but we told they have no control over restaurant charges. The acoustics are not designed for noise suppression so it is very loud in there and you can hear the restaurant on floors above it. We do not recommend this...
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