Their food might be average however, they are rude and their customer service is atrocious.
I've been ordering from them for a few months. And I've noticed that their service is getting slower. I don't know why, maybe they were just busy. Tonight they told me 20 minutes, so I actually waited 20 minutes before leaving to pick up my food. When I got there they were still cooking it and I had to wait 15 more minutes.
When we finally got our food I asked them for some extra sauce. That's when the frustration came out. I hadn't finished my sentence to ask for hot sauce and she kept saying it's in the bag. How do you know what I was asking for if you didn't let me finish. So finally I just opend the bag to make sure that everything was there. It wasn't. So I asked for some Chili sauce. She stormed into the kitchen exclaiming that it's spicy enough. My buddy asked them why she was so upset and the two Asian ladies just stared us down like we did something wrong.
They definitely didn't make us feel welcome. I don't understand where the animosity were coming from, quite honestly. However, there are plenty of other Asian restaurants in the area, within 1 or 2 miles of this place. I will be going there from here on out.
BTW, it's not spicy enough, I still needed to...
Read moreTried this spot recently for takeou, it's one of those typical Chinese-American takeout places with a small area for dine-in if you really want to eat there. Overall, the food was just ok, nothing terrible but nothing that makes me want to order again.
We got the chicken and broccoli, which was pretty much exactly what you'd expect — standard, nothing memorable, but not bad either. The Szechuan chicken threw us off at first because it looked more like a stir-fry of julienned vegetables with a little bit of chicken mixed in. Flavor was fine, but again, not something I’d go out of my way to get again.
The boneless BBQ pork had decent flavor but was really dry and chewy. It looked like it was made from pork chops cut into uniform strips, which isn’t the cut nor texture I would expect for this dish — definitely not the tender, slightly charred texture you’d hope for.
All in all, it’s your average takeout joint. Might work if you're nearby and need something quick, but I don’t see...
Read moreOrdered for delivery and the food arrived on time. We ordered the General Tso and Sesame chicken with a side of chicken Lo Mein. Upon delivery, we discovered that the Lo Mein was a chicken lettuce soup looking dish. I called to report the discrepancy and the woman insisted that I ordered Chow Mein and not Lo Mein. I disagreed, so she put me on hold... after a few minutes she came back and said I needed to come pick up the order of Lo Mein. I told her I would do that provided they refund the delivery fee and a portion of my order for the inconvenience. She then said they would deliver the item and it would be out in a couple of minutes (the restaurant is 1.2 miles from my house). One hour and thirty minutes later, the Lo Mein was delivered, cold... didn’t even eat it. The only difference between the General Tso and Sesame chicken are the seeds sprinkled on the sesame chicken. This place is a joke. The food is bland and the customer service is horrendous! Zero stars is what they...
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