Baskin-Robbins — Restaurant in Virginia

This location is terribly run. There were 2 counters, one for Dunkin and one for BR but no staff at either. There were several people working in the back but refused to acknowledge customers in line. I just wanted to buy a cake from the fridge. It was chaotic because people were standing waiting for drinks and people were waiting in line to order or checkout but no staff at the registers so a big...

Do not order a custom cake here. If you do, don’t prepay and have a back up plan. I paid $50 for a themed cake and it looked nothing like the photo we selected. It was supposed to come with three characters on a a baseball field and they did not put them in the cake. When I asked for them they offered a full refund but no solution. Not what you want two hours before your party. Very...

Was craving ice cream so I wanted to order for my mom and I. We both love rum raisin and didn’t want to get out of the house. So we decided to Uber eats some. However we noticed there wasn’t a rum raisin option and we knew they had it from ordering it prior to today so we called and the nice guy who answered told me a flavor to order and he’d replace them when they came in. Overall...