Baskin-Robbins — Restaurant in Virginia

Yesterday, first day of spring for many of us. There was only one person during rush hour. We waited about 45 minutes to be helped. The guy was very nice and kept the calm while was very busy. The two things I’m that bothered me was that the vanilla ice cream was outdated/ icy and yukk! Also did not have just chocolate ice cream. Seriously? Not chocolate ice cream? The three basics of any store? Strawberry, Vanila and chocolate? Last, no spins at te counter. Whoever manages this store on Lee Highway please ensure you have someone else 4hs shift to cover the rush time: 2-6pm. I don’t blame it on...

It would be great if they could update their hours. I saw they were open till 10:00 on a Sunday Per google maps. We started walking there at 8:30. They closed and locked their door at 8:48 - according to customers sitting outside. We missed it by 3 minutes. It was disappointing - when you get in your mind your going to get some ice cream after a along hot day and you get nothing instead... the door sign said they closed at 9pm. so they need to update their profile on google maps! then I would be so...

guy used a dirty glove that he handled cash with to make my ice cream cone. The ice cream tasted “freezer burnt” the scoop he used was wet dripping brownish water onto my ice cream. i still paid for it and ate 1/2. No longer is Baskin Robbins my “go to place” when i...