Chick-fil-A — Restaurant in Virginia

My recent experience with Chick-fil-A's delivery service left a lot to be desired, plunging my anticipation into a well of disappointment. Anticipating a cozy evening complemented by what many tout as top-tier fast food, I placed an order that included two large fries, among other items. To my dismay, what arrived was a shadow of expectation: both containers of fries were less than half-full, a sight that immediately soured my mood and hunger.

In hopes of rectifying this oversight, I reached out to Chick-fil-A directly, expecting the renowned customer service they pride themselves on. However, I was met with a redirecting finger pointed towards DoorDash. Disheartened but not defeated, I contacted DoorDash, clinging to a hope for some form of compensation or at least acknowledgment of this mishap. Regrettably, my hopes were dashed as well, with no offer of compensation or a satisfactory resolution in sight.

This experience has not only left me with a lingering taste of dissatisfaction but also with a profound disappointment in both Chick-fil-A and DoorDash's handling of my situation. The lack of accountability and customer service from both parties has markedly tarnished my perception of what was once a beloved dining option. It's disheartening to witness a lapse in quality and customer care from an establishment held in high regard by many.

To future patrons considering Chick-fil-A for their dining needs, especially through delivery services, I implore you to temper your expectations. It seems the quality of service, much like my order of fries, may arrive less...

Fast food is fast food, right? Sort of. At this Chick-fil-A the drive through service is always so stellar and friendly that I usually make it a point to stop on my way to work even if only for an unsweet tea. Their attitude and level of customer service so far surpasses others that I pull away from the drive through window with a smile on my face and in a good mood. And that typically has me paying for the car behind me. These Chick-fil-A associates at this location are well trained, top notch people who take customers and customer service to a whole new level. I even heard a car in front of me last week who was complaining about a messed up order previously. The young lady taking the order was very friendly (Their speaker is pretty loud and I could hear the conversation even though I was in the car behind him), took care of his complaint, gave him a free meal to make up for the one that was messed up and proceeded with the rest of his order. I could hear that patron's voice go from angry to happy in inflection instantly. He expected a fight and went in mad and they diffused him and made him happy. In a day and age where fast food places and even larger restaurants have almost no concern for customer services, this store does it right. It...

chick fil a workers aren’t even nice at all, me and my friend were out and since i’m pregnant i use the bathroom a lot so i decided to go to this chick fil a at 9pm to use the bathroom, there were 2 workers outside and i was going in but one of the dudes said it’s closed and if i wanted to get something to go through the drive thru but i asked politely if i could use the bathroom even my friend said it but he said no, so i didn’t mind or anything but as we were walking to my friends car i overheard a lady telling him you should just let her use the bathroom she’s pregnant and the boy said she’s not even pregnant she’s just big and i turned back and told him are you calling me big, he lied and said that he didn’t. I didn’t do much about it i was just crying because why would you disrespect a pregnant women like that? so my friend went back and talked to the manager and asked for his name he said his name is Andrew but i don’t know if that’s his name, he has curly hair, glasses and he’s a bit tall. He’s a very disrespectful little boy talking bad about a pregnant women like that. I hope...