IHOP — Restaurant in Virginia

Anna! Anna! Anna! I only come to this IHOP location because of Anna! Anna is extremely friendly, professional, courteous, talkative, and overall just so easy going in nature. She regularly exhibits the utmost in professional behavior as her very friendly mannerisms & characteristics make way for a very relaxed and laid back environment. For the most part I always order the same meal(s) whenever I visit (which is very frequent) and Anna consistently goes out of her way to perfect and customize the experience down to my particular liking & preference! Anna is very attentive to detail, well organized, highly squared away, and so well spoken. She is an effective communicator as our interpersonal communication is of a top notch quality. Anna always makes me feel so welcomed and at home. She laughs with me, jokes around with me, talks with me, and always gives me a hug whenever I leave for the night. Furthermore, she is a perfectionist as both her careful attention to detail and organization clearly shows in my orders. Every little request I make, whether it is extra sour cream on the side or extra whip cream on top of my ice cream sundae, is always granted by Anna with all of the enthusiasm and dedication in the world! This girl clearly LOVES her job as it is without a doubt her number one goal to make each and every single customer beyond happy and pleased! This girl has a very dedicated work ethic as it shows every single night on the job! From what I have seen and gathered via my immediate surroundings, everyone just seems so genuinely content and at peace with Anna. Her co-workers and managers definitely love her as well as all of the customers who frequent this particular IHOP store. Anna is also such a humble sweet girl who is full of so much love and peace. She truly has a tender sweet heart and has NEVER once disappointed me in the slightest. The greatest thing that ever happened to IHOP was the hiring & acquisition of Anna. She is a tremendously effective team player and very goal oriented when it comes to how she conducts herself throughout the shift. This girl not only goes out of her way to make my experience a memorable one, but she also just rocks my world. She displays such a true heartfelt interest in all of her customers and their well being. She will ask me things pertaining to my personal life, listen to what I have to say, offer comments/suggestions, etc. Anna is just a marvelous human being. Just incredibly beautiful both on the inside as she is on the outside. I love this woman so much and will forever frequent this store as long as Anna is my server for the night! God bless IHOP and of course my angelic sweetheart of a waitress. Truly one of a kind she is! I feel incredibly fortunate and so lucky to know this amazing girl! Best IHOP and server of all time! Thank you so much as it is GREATLY appreciated!!! One truly happy and satisfied customer right here!!!!...

⭐⭐⭐⭐⭐ A Perfect IHOP Experience Thanks to Eduardo!

I cannot rave enough about the incredible service my mother-in-love and I received at IHOP today! From the moment we walked in, we were blessed to have Eduardo as our server, and he truly made this the best dining experience we have ever had.

Eduardo was beyond exceptional—friendly, attentive, and effortlessly perfect in every way. He welcomed us with a warm smile, made us feel like VIP guests, and ensured that every single detail of our meal was flawless. We both ordered the $6 special (two pancakes, two eggs, two bacon), and she had hot coffee while I had their iced coffee.

Eduardo anticipated our needs before we even had to ask. The moment our food arrived (which was shockingly fast!), he remembered that I needed ketchup and brought it over without hesitation—without me even having to remind him. He also made sure we both had plenty of creamer for our coffee, and every single item on our plates was cooked to absolute perfection. The pancakes were fluffy, the bacon crispy, the eggs just right—everything was hot, fresh, and delicious.

Eduardo checked on us at all the right moments—never intrusive, just perfectly attentive. He made sure we were happy, refilled coffee, and maintained a joyful, professional, and welcoming presence that made the meal even more enjoyable.

If I could give Eduardo 10 stars, I would! IHOP, you have an absolute gem on your team. Servers like Eduardo set the gold standard for hospitality, and he turned what could have been an ordinary meal into an unforgettable experience.

THANK YOU, EDUARDO! If you're dining at this IHOP, I highly recommend asking for him. You won’t be...

Halloween 2015. 230am. How much can you expect? Well at least I expected edible food. Ordered 2 cheeseburgers with fries, sante de type of omelette, and a chicken crepe(don't ask why). Fries were cold and old, burger meat was literally rubber and smelly, almost like old fish. I tasted a small piece and both burgers had a spongy dry flavorless taste. The other entrees were horrid as well, cold on the outside and hot in the middle, almost like it was microwaved, and practically inedible. If 4 out of 4 entrees were off, then I can't imagine how the full dining room was eating theirs....but then again, Halloween 230am. The server was below par, not too good or not awful, but he let me order something else which equally stunk. Maybe they shoulda helped us out more by just removing the orders completely but I didn't mind, I just wanted to leave. I understand if you're busy and packed, but it's a chain restaurant with rules and instructions on how to cook easy meals quickly, but they just didn't have the proper standards required to satisfy my dog, let alone 4 human beings. I hate to hate, but this place...