I recently visited Elevation Burger at Fair Oaks Mall, excited to enjoy their renowned halal burgers that had been a staple on their menu. It was very frustrating that we found out after eating the burgers that it was NOT HALAL anymore. The absence of any indication of this menu alteration made the situation even more disappointing.

As a long-time customer of Elevation Burger, I believe it’s essential to express my concerns about this abrupt shift in their offerings. The lack of transparency and communication regarding the removal of halal burgers not only left me dissatisfied but also raises questions about the restaurant’s commitment to catering to the diverse dietary needs of their clientele.

I hope that by sharing my experience, both the owner of the restaurant and fellow Muslims who frequent Elevation Burger can be made aware of the impact of such decisions. It’s important for businesses to understand the significance of maintaining clear communication with their customers, especially when changes in menu items can affect a specific group of patrons.

In the future, I sincerely hope that Elevation Burger Fair Oaks Mall reconsiders their approach to menu changes and places a stronger emphasis on keeping customers informed, particularly those who have already placed their orders. This would not only enhance the dining experience but also demonstrate a genuine respect for the preferences and needs of all their customers.

Overall, my recent visit left me disappointed and somewhat taken aback, but I remain optimistic that Elevation Burger will take this feedback constructively and continue to provide an inclusive and satisfying dining experience for everyone.