Hongkong Palace Delivery — Restaurant in Virginia

This review is solely based on the customer service and wait time. I ordered online at 6:15 and the confirmation mentioned it would be ready in 20-30 minutes. After almost one hour of waiting the food was still not ready. I noticed even some customers who came into the restaurant and ordered their food to go were getting their food before we got ours. They should be more accommodating to online orders and actually prioritizing them. I noticed a DoorDash driver was also waiting for the same amount...

I had Beef With Vegetables in Peppery Broth, Schezwan dish. They have full non-schezwan Chinese dishes as well. It’s was spicy and went great with rice. Food came out really fast, about 5 minutes. Beats fast food when in a hurry. It’s one of those local restaurants that never quite picked back up after COVID, was happy to support a...

Usually enjoy takeout from here, but something was wrong with my last order. Everything was underseasoned and bland, as if they aren’t using salt at all. Or perhaps not using MSG. Seemed to be a problem with all dishes, but especially noticeable in soups - egg drop and wonton soup broths tasted like water with only a hint of...