Poke Sushi Bowl — Restaurant in Virginia

Disappointing Experience at Poke Sushi Bowl

I recently visited Poke Sushi Bowl with high hopes for a delicious salmon bowl experience. Unfortunately, my visit turned out to be less than satisfactory due to an unpleasant encounter with the staff.

Upon arriving at the restaurant, I placed my order and specifically requested my salmon bowl to be seared and fully cooked. I don't eat raw fish so I usually order the crab but since learning they can cook and sear salmon decided to give it a try. Regrettably, the first worker who handled my order seemed to have misunderstood my request and left the salmon completely uncooked. When I politely reminded her of my request, she appeared perplexed and unsure of how to handle the situation.

To rectify the mistake, her supervisor stepped in to handle my order. While I appreciated the effort, I was disheartened to notice that the first worker and another colleague were openly observing the interaction, and it was evident they were mocking and laughing at me. This kind of unprofessional behavior was unacceptable and made me feel uncomfortable and humiliated.

I took a moment to address their immature conduct, expressing my disappointment in their behavior and pointing out that their laughter was both disrespectful and hurtful. Despite this, it seemed they didn't take my concerns seriously, and their lack of remorse left a sour taste in my mouth.

As for the food itself, the quality of the salmon bowl was decent, but the overall experience was severely dampened by the unprofessionalism of the staff. The taste of the dish couldn't make up for the negative atmosphere and lack of respect shown during my visit.

Given the unpleasant encounter with the staff, I regret to say that I will not be returning to Poke Sushi Bowl. A restaurant's atmosphere is just as important as the food it serves, and unfortunately, this visit fell short of the basic expectations of good customer service.

In conclusion, while Poke Sushi Bowl may have some potential in terms of its menu offerings, I cannot recommend it to others due to the unprofessional and disrespectful behavior exhibited by some members of the staff. Hopefully, the management will take appropriate steps to address these issues, as it's crucial for any establishment to maintain a positive and welcoming environment for...

I was craving noodles this week. I had eaten noodles dishes and I just couldn't have enough of them. I decided to drive out to Cascades Overlook Town Center to an eatery that I had never heard of or tried, and I was glad I did. It's a large restaurant with respectable seating and open with seats by the front window. I decided to build my own bowl with the base being Soba noodles,followed by a Spring mix, my protein was double chicken, with avocado as a toppings and Shoyu Sesame sauce. Probably my most adventurous build in this type of area, but let me tell you it was a great combination. I was able to observe the associates build my order with brightly fresh ingredients that cried out, "awesome. " when I finally began feasting into this bowl, the sudden burst of flavor was an amazing experience. I don't birdbath eat this type of meal without a hot dish as the primary meal, but I couldn't care less. It was that good. I think vegetarian folks week enjoy this restaurant as it caters to both carnivores and vegetarians alike. The Poke Sushi Bowl is a great place to stop in for...

If I could start out with a zero as an option I would. I was super excited to get home and eat my meal. Got home, parked, took my bag out, and everything falls out immediately. One of my bowls feel out so I decided to contact the store to let them know. I spoke with lady about the incident and she informed since I left the store she could do nothing. I explained to her that what ever liquid was placed In the bag (soy sauce, water) may have leaked into the bag so it made the bag fall apart. She informed after asking did I want to speak with the manager, which she spoke to him for me and would not allow me to speak with the manager, that they could do nothing I let her know I'll be contacting the bank and writing a review. She said ok like it didn't matter. Customer service is important especially during these times and I don't think this situation was handled well. I will never return. Unfortunate since I drove from Reston and bypassed another poke place to come here. Wish they would have...