The building is beautiful but my goodness are they annoying. I have to travel from northern VA to Harrisonburg area or to Richmond every day for work. It’s a different city everyday. I have meetings in the morning from 9am to 12pm. I go to Starbucks everyday Monday through Friday during meetings for a cheese danish, coffee, and tea. Then I go back at the end of my work day for another coffee and cheese danish or sandwich. I order all three about 2 times everyday. I get tons of free merchandise from all of my points.
I was running a bit behind so I sat my computer got on my meeting and kept being approached by a Starbucks employee telling I needed to buy something, minutes after sitting down. I understand if I had been here over an hour but I just got here and have been approached 2 times already. Second time he said, “maybe I wasn’t clear but you have to purchase something before sitting down.”
This is the only Starbucks I have been treated in this way. Ridiculous. I usually come in, sit down, join my meetings, relax, and put my order in between...
Read moreMy partner and I were passing through on the way to Willamsburg, VA . We needed some strong coffee to wake us up. The service was wonderful. I walked in and immediately started dancing to Carly Rae Jepsen’s Cut to the Feeling and then Blondie’s One Way or Another played. Another customer and I were dancing. I’m from Baton Rouge, LA and have never felt so safe inside a Starbucks! We love this management had a Disability Pride sign on their management message board and an inclusion Pride Flag pinned up on a side wall.
It just nice to know that kind and compassionate folks are still here in the USA.
My partner and I felt at home. We were sad to leave!!!! Before we left, one of the other baristas told me I should like “move”. I laughed and replied, if I didn’t love my new job … I would consider it! LOL. We will remember this location when we come back to King’s Dominion next year. Thanks for sending us off to Williamsburg Busch Gardens with a smile and...
Read moreI might have just seen a workplace violence involving your staff. Please review footage from 2035-2042 July 6 2025. Tall black guy curly hair, didnt even give our receipt. He was jumping and visually upset. Our drinks are bland, did not taste like Starbucks. Was he in a hurry to close? Younger girl was working with him I think taking orders smiling but must just be afraid to say anything.
I might be wrong but better to cautious, I have seen passive aggressive behaviors at work and should not be tolerated. If there is no work place violence after investigating, thank you for looking it up and I apologize for wasting your time. He would at least need some customer service training, we did not get treated right. He was obviously in a hurry.
The place looks great and bright, it stands out from the business complex. Edited my review to add more detail, we are also reporting using Starbucks app since our drinks...
Read more