Wendy's — Restaurant in Virginia

People Are generally Pleasant But service Through the drive-thru is Always slow even though I never See this location busy at all And I don't know why I keep Giving this place another chance The food is garbage It's always cold When it's supposed to be hot And sandwiches are made very sloppy and messy half the time my order is wrong but I don't feel like going back out there and not once have I received a receipt never been offered one and then never found one in my bag either and I don't believe it should be my responsibility to have to ask for one it is a standard business practice. Like I would like to know how much I paid for my "Frosty Swirl" tonight because I received a regular Frosty that looked nothing like the picture on the sign. So I really hope I did not pay anything extra for this. I don't know if anybody ever checks these reviews before they go to a place like this but if you do don't go to this Wendy's I have been very forgiving and I keep giving it another chance like 10 times now and it's ridiculous they just don't care take my advice don't waste...

The unknown strange employee

Today I went to Wendy at 12:15pm and it was pack through the drive thru of a 25 mins long line. So I went inside and a young girl I assume she 18yrs old and she only said: I will take your order with no welcome even she must be new to the Wendy place even she look like the Wendy girl. But she had bondie hair. The thing that bother is she didn't want to say: Welcome home to the good burger, Nothing like the home of the good burger even come on Kel Mitchell does the best way to speak into an employee and if she new to it. But everything was good, even we did ask it to go, even she thought we were going to eat it here. i'm not eating inside even I am taking it home even I went to a soccer game and it a long ride for me to go home. So that what happen inside Wendy today!!!

She was ok and maybe new that all even she must learn more time to act like Kel Mitchel...

We decided to go pick up a couple of sandwiches and an order of fries from Wendy's and we both got the breaded chicken sandwiches. The only thing different I asked for was to have them switch the regular bun for the pretzel bun. They charged us an entire dollar for just switching out a regular bun for the pretzel bun. It's not like I got an extra bun. As it was just for the two Classic Chicken Sandwiches (one with the pretzel bun) and a large order of fries it cost us over $18. I think it's utterly ridiculous to have to spend that much for 2 chicken sandwiches and a lrg fry. Especially when the sandwiches tasted like they had been sitting out all morning. They certainly weren't...