Masaru's Restaurant — Restaurant in Visalia

Had to be the least Japanese Japanese food I've ever had.

At least it was edible, it wasn't horrible, but it was unimpressive in every way and not anything like described or advertised. For example, our teriyaki chicken was a whole chicken leg grilled like a BBQ or rotisserie with some teriyaki sauce burned on it. Basically American or Mexican BBQ chicken with a slight hint of teriyaki flavor. My wife wouldn't even eat it.

Location and ambiance were both a little sketchy, used flimsy paper plates and utensils, and the menu was misleading at best. Definitely not a place I'd send my wife alone. The servers were polite but as it turned out not very helpful in informing us that the food was going to be unlike advertised or answering our questions like anyone who'd eaten Japanese food would answer them. They towed the line while being nice about it.

The tempura was halfway decent, and they had good steamed rice so there's that. Might as well call this American food or something though and just make up a new menu with some more...

Food is great, service from the ladies taking the order is 5-Star as well. My only request is this. Next time a cook gets angry don’t allow him to walk into the area where customers are trying to get their food and are able to hear how disgruntled he is.(move your lunch clock to the back of the store) He made comments to the customers like, “good luck getting your food it’s going to be a while, we have cooks here who don’t care.” I feel so confident eating this food now. Lol How embarrassing it was for the young lady taking my order while this guy just complains in front of us all. This is a hostile work environment for her.

I was standing in front of customers who just told the cashier it was their first time ever at this place. I’ve been coming here for 5 years, I’m hesitant to go back. I bet this customer won’t return again.

I won’t name drop the cooks name. But it...

It's Japanese food on a budget! And it's surprisingly good! I fetched a Loca Mocha Java Monster from the Save-mart next door and got a free cup of ice to accompany the teriyaki chicken bowl I bought. Much of the meal was incredibly tender and juicy to bite into, the rice being cooked to a comfortable al dente alongside the tangy teriyaki sauce. And speaking of which, they provided plenty of it so be careful adding it as to not over flavor your food. The shrimp was nice, but just a bit flavorless and marginally thin proportions. But again! It's all on a budget and saving money while enjoying a decent meal is within reach for the location. Give it a shot! I know I'll be...