I came here on lunch break and bc I live in the area I thought that it would be a good idea need less to say it wasn't. I'm suggesting this place if you like/love greasy food. The guy that works there because the majority are women servers, came to the front desk chewing his food. I felt like I was interrupting his lunch, when I'm a customer lol go figure well he said the food would be done in 2 minutes. Red flag number one. I come back in 6-7 minutes and a lady -not the motherly one but her daughter maybe, jumped down my throat telling me 1 minute and for me to have a seat. I wait there some more then the guy comes out with my order. I get to my car and reach in the bag to feel some chips I guess you call them. Full of grease one must of had grease in the pocket.. I bit it and the grease ran down my chin. Any who the order was 4 veggie spring rolls. They put them in it's spring roll bag with no napkin to absorb the grease/oil because nothing is drained of said grease let's face it, but I had more grease/oil on my coat, shirt and seat. Boy oh boy not going there again. So if you're a vegetarian 9 times out of 10 the food will have things other than veggies in your meal. That don't favor a healthy...
Read moreUpon ordering, the woman i spoke with was very pleasant which gave me high hopes of having good food & good service. I ordered fried chicken wontons & white rice, and my fiancé got beef and broccoli with white rice. We then waited over an hour for our food which they did let us know that it’d be a long wait. We were fine with that. I ate 2 of my chicken wontons & on the third i looked at the inside & the chicken was PINK which means it was undercooked & inedible. I asked my fiancé how his food was he said “disgusting”. I tasted it for myself & it really was horrible & also undercooked, including the vegetables. We both got plain white rice our order and even that was disappointing! We called the restaurant to express our concern & they gave very poor excuses & a disingenuous apology. Money wasted, time wasted, food wasted & in the trash. “Happy Holidays” they said. The both of us feel sick to our stomach so that may be how we’ll be spending Thanksgiving. As an honest & friendly warning, take your business...
Read moreMy family and I have been going to Samuel and chef Chan's for a very long time and they never disappoint! The only problem is that now we dislike every other place we go! Samuel chef Chan's is so good that we refuse to even try other places anymore! So just wanted to say thanks for ruining us and even more importantly thanks for all the years of great food and service! Fyi I don't think anyone that runs this place could be rude even if they tried! They are straight to the point, they're efficient, some people seee that as rude plus I do believe that some cultural differences do apply here. Also, if you take the time to say hello they will never forget you. Sushi always fresh and reasonable. People just expect places to kiss their butts and write reviews over minute issues such as bad wonton or whatever. Order something like grandfather shrimp or dragon roll...
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