Freddy's Frozen Custard & Steakburgers — Restaurant in Waco

Stopped at this location in Waco while traveling on 35. The service was fast and friendly and the food was hot and fresh, making it the perfect pit stop spot. The restaurant was clean, including the condiment and drink stations!

The manager was visible and was helpful to customers and employees making the whole experience fantastic for fast food. I'm not sure if Freddy's is considered fast food or casual dining. You order at the counter, and wait 5-10 minutes for them to make your food to order.

I ordered my usual pickles only, which they got right on the first time!! I did notice when I ordered the #1 - The Original Double Double, that it said cheeseburger, so I clarified with her I wanted pickles only, no cheese. She corrected it in the system to say steakburger. It didn't look like it automatically included cheese on the menu, so just double check if you do not (or if you DO) want cheese.

The meal runs $9.99 for the "medium" meal, you do have the options to upsize to a "large" meal.

I decided to try the onion rings instead of the standard fries that come with meal. This was only $0.25 more. Honestly though, I'll probably stick with the fries next time. They're just too good (they're shoestring and...

My husband and his best friend talked this place up so much that for me personally, it was a big letdown. I love smashburgers (patties that are smashed flat on the griddle) but not when the edges are hard and crusty. I'm also not a fan of over-salty shoestring fries. That being said, the fried white cheddar cheese curds were awesome! The jalapeno dipping sauce is pretty good but I don't like pickles and so the aftertaste from the pickle juice in the sauce was at times a little off-putting. I wouldn't be opposed to returning because they do have good flavour, it just wasn't what I expected. I only gave it a three because I feel they overcook their meat and since they have their seasoning salt on the counter, maybe they could season the fries a little less and let the patrons add more if they wish. I mention the things that I didn't care for not as a negative review but so others will know in case these might be something they also don't care for. Maybe they could request less seasoning or see about less charring of their burger. I'll definitely give them another chance and try that myself if we are back in the area...

This was my very first visit to Freddy's. Ive always wanted to go there but just never did. So I finally got a chance to visit and get some dinner for the family. I wish I would have kept going. Not one person in this place was friendly or had any light. They were all dead and just going through the motions. From the cashier to the guy who gave me my order. So I said to myself maybe the food will be awesome!!! NOPE! It was not good, over cooked, fries were terrible and not fresh or mixed in with old fries. Now the drink. I asked for tops for my drinks and the girl at the counter said they didn't have tops. Not sure why she didn't tell me this when she gave me the cups? I could have decided to go with another size. Im thinking to myself, why serve a size cup that you don't have tops for? And no! Not everyone is dinning in. How ridiculous this looks? I had to hold the cups to keep them from spilling. Thank God I did have to slam on brakes or I would have really been in trouble. Im extremely disappointed at this first visit. Im positive I will...