I ordered at the drive thru. Wensday May 8th at around 7pm . (BURGER KING) My order was Two number 4"s with large sweet tea's One number 9 with large sweet tea. Once at the window we were given two large tea's. So we had to ask the very young guy for our 3rd tea. Once the order arrived they had given us two medium fries and our sandwiches. My husband told them we had ordered 3 large fries. The black girl yelled at us saying you ordered a medium Fri. The guy handed us a small Fri in a bag and closed the window and refused to open it back up. So I went in. The black girl glared at me the boy left and a very nice light brown haired lady ask what was wrong. I told her. She threw out the small order of fries and asked the black girl to cook me some fries. The black girl then said to her, you wanna see someone go off? I'm about to. Then a nothing lady with bottle black died hair handed me a large Fri and I asked what about the other two medium ones you gave me ? And she said ( very ugly) what do you mean. I just turned and said I'm just gonna report this. She said do that. Just do that. And they all came up to the counter to watch me leave. This was handled very unprofessional. When fixing my order that I paid for was all that was required. I will not be returning to this franchise, and I plan to make a formal report to the corporate office and the Better Business Bureau. Since when has it become exceptional for young black girls to voice wishing to go off on a 60 year old woman for just wanting the order made right, that I paid for ?? They need new employees and management. I'm asking my friends to not patronize this establishment any longer, we as senior citizens deserve the right to get the food orders that we have personally paid for, with...
Read moreWhen I pulled up, the parking lot was mostly empty...this looked promising to get my meal quick. I did notice an employee has their car parked sideways taking up 2 spots. As I got to the drive-thru there were 2 cars in front of me...so again I thought it was a good sign for a quick in and out. After waiting for a few minutes, the #2 car in line apparently got tired of waiting and drove off. I waited a few more minutes before making my turn to the speaker. There is a sign saying shake machine is broken. I ordered sandwiches and Icees...I was informed that the icee machine was broken as well. After pulling up to the window, I waited a couple of more minutes and was told to pull around that my food would be brought out. Before I pulled off I heard the worker tell the person at the speaker to wait that it would be approximately 10 minutes before she could take their order. I had ordered myself one of the new Garlic Bacon King sandwiches....when I got home the sandwich was Nothing like pictured! There were no garlic pieces like pictured and NO BACON at all! Only some onion slices and a huge amount of mayonnaise. So much for trying a new sandwich. 😡 As desolate as the parking lot was, service should have been...
Read moreDo not go to this Burger King. The people that work there are unaccommodating and rude. Yesterday I stopped by there and ordered two rodeo cheeseburgers and a small order of onion rings. When I received the order I pulled up a little bit so that the next car to getting behind me and I opened up one of the burgers took a bite of it and realized there were no onion rings on it so I took it back around to the drive-thru and showed that there was no onions on the burgers that I ordered. This cashier had the audacity to tell me that I would have to pay for The burgers that I had asked him for when I had originally ordered to begin with. I asked him if he was serious and he said yes. I pursued to tell him that I wasn't going to pay for him messing up the order. He then got an attitude with me and said that I wasn't getting my order fixed unless I paid for it. So naturally I threw the food I didn't want out and went somewhere we're the people are actually accommodating and competent. Burger King of Walhalla is a joke. Don't patronize that store. It will not be worth your time or money. You will just...
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