Wendy's — Restaurant in Walker

One of my favorite fast food chains, but was a bit disappointed.

Baconator Combo - $12.89

Baconator: Wendy’s is supposed to make their burgers fresh everytime. I am not sure this was the case this time. The bacon was not a texture that indicated it was fresh. The burger patty was okay, but flat tasting. The cheese was not melted all the way. The sauces were fairly balanced and tasty.

Their website boast, “Flavor. Loads and loads of flavor.” but I am not feeling it on this occasion. The order arrived within two minutes which seems too fast for fresh and made to order. Maybe “fresh” is not “made to order?” It wasn’t bad, but I’ve had better at other Wendy’s restaurants.

Medium Natural-Cut Fries - $2.99: Ordered additional fries apart from the combo, too. These were a little darker than normal. Sometimes this is good because the darker oil gets, the more flavor it can add. In this case it was more flavorful, but you could tell it was also because the oil needs changing.

They were fairly fresh in this case, though. They are medium to medium large cut fries. They had a little thicker exterior yet still a softer interior. They were served hot and were still plenty hot by the end of the meal. They were just a tad salty, but that is normal for fast food.

Coke - (with the combo): Probably the most disappointing part of the meal. I usually don’t get fountain drinks in fear of an improperly calibrated machine or stale syrup. In this case I think it was a little of both, but more stale. I still prefer my coke in a can or glass bottle, though sometimes you can find restaurants that have their machines tuned perfectly.

Classic Chocolate Frosty $2.19: A favorite and they did this right. Thick, creamy, and cold (yes, even in winter). Goes well with the fries if you like that kind of thing.

Service: Quick and efficient. Next!

Atmosphere: Okay, they have a great thing going here! Their lobby was very clean. There is a wide variety of setups from tables and chairs, a row of booths (the other side is chairs), a lounge seat area with a “fireplace,” window seats, high tables and chairs, tables that are round or square, and plenty of wheelchair options. Some of the lighting seemed darker in the east side of the lobby.

It’s too bad so many people were going through the drive through and not stopping. We had the whole lobby to ourselves most of the time.

Conclusion: I am a bit torn on this one. I like Wendy’s, but the food was mediocre. Maybe just a bad day?

Visited on a...

It used to be a great store but for the last several months any time I've gone it's been extremely slow, the quality of the food has sucked from the burgers to the salads (rotten and inedible lettuce and moldy fruit on my salad.... EW!!!) Haven't been there in a while now and don't plan on going again. The last time we went it took us 15 minutes in line with just 2 people in front of us to order, then another 20 minutes to get our food (note there were maybe 4 other customers in the store, 2 in front of us, a couple eating already, and a couple behind us, not during rush..) just to not be able to eat it because of how bad the lettuce in the salad was. Also the fries were cold. (A cashier did offer to replace my melted frosty though so that was nice... After it sat there for 15 minutes waiting for the rest of my food...) Was offered a refund but still extremely upsetting... On top of the bad food the staff wasn't very nice and non of them acted like that gave a damn and the store wasn't clean at all.. It really used to be a great store but unfortunately it's gone very down hill. And also the manager doing stuff kept telling the staff to stop working on the food for the people in the store waiting and to do other things. She quite literally just kept yelling and you could hear her all through the store, not treating her employees very well and not taking care of front counter whatsoever and focusing on the 2-3 cars that were in drive threw only.. I hate leaving bad reviews but I really felt the need to put this out there so people knew and hopefully it will be looked into to make it...

A few weeks ago I was in a hurry. I had just picked up 2 of my grandchildren from school. Normally I would go home and them a small meal to eat. This day, I had things I had to do- so I decided to stop at Wendy's. They love the 4 for $4 meals, and it was on my way. A short time later, I went to give them the food & the ENTIRE order was different. Nothing was what I ordered except for the three frosty's. I called and talked to a manager, and told her what happened. There was a receipt in one of the bags for whatever that order was, for the other two bags- there was no receipt. I told them I couldn't come back right now, it would be a while before I could. They put my name in the book. Today, I called to tell them that my other granddaughter would be stopping by to pick up my replacement order. When she went in, she told them that I had called and started telling the order. The manager cut her off once she said "3 of the 4 for $4's", and asked "all three?!" and then told another staff to ring her up. She very loudly said "from now on, I don't want any of you to take replacement orders without a receipt!" There were other items that got messed up, but the manager was already very rude to my granddaughter- so she didn't want to try to explain that there was other items. The staff that ring her up was polite and friendly, but the manager was not. I understand that everywhere is short staffed, however- this was their mistake. Was it a mistake for me to choose Wendy's over any other place that I could have stopped at? I give respect where ever...