La Castellana Bakery — Restaurant in Waltham

The interesting thing about Hispanic cultures is that every country has their own way to make the same things. The food was passable, average I would say. I tried the flan, tres leches, and pan dulce. The pan dulce was barely sweet, and drier than usual. The kind of dryness that you really have to gulp down and are afraid to choke as it's going down. The tres leches was well done. The sponge was over mixed and as a result did not retain any of the milk. The flan lacked sugar but I would say it was the best tasting of the three items I tried. I love my people and I love supporting their business but I was immensely let down and disappointed. I wouldn't have left a review if the parking wasn't a nightmare and after running 4 blocks in the rain since I couldn't find a parking spot, all I wanted was authentic tasting and delicious Hispanic pastries, instead I got whole foods tasting imitation...

This place is such a gem and is one of the things that makes waltham such a special place to live. In the morning you can smell the bread across the street and it is amazing. I love that the breads are just sweet enough, and price is excellent. One of my favorite things is taking some la castallana rolls and a coffee to the charles river for breakfast. My wife and I will usually buy 30 or so rolls from them at a time and keep them in our freezer to put in the air fryer for breakfast. The staff is...

Though I have had an ok experience with the baked goods. The customer service has been horrible! One of the cashiers is very rude every time I have gone, Zulma I think is her name. I recently tried ordering a cake, I was just asking what was the smallest cake I could order for the following day, the lady that spoke to me over the phone was really rude Jessi I think her name was. Product and customer service are key to running a successful business, unfortunately La Castellana Bakery lacks of...