The employees at the store were helpful trying to resolve problems with your website. I haven’t used your app in a couple of months. So when I tried to take advantage of your BOGO offer I had to update my password. This made it confusing for me (a senior) to order. Even after I figured it out using the correct code for the BOGO offer it still came up with 1 sandwich. I even reordered right in front of the store manager. Still came up as one. Then I checked my bank account while in the store only to find out that I was charged 2 more times. Totaling $23.39. So including the sandwich I purchased I paid $36.75 for a $13.36 BOGO offer. What a deal!! “NOT”!!! Would you continue doing business though the app or PAPA Gino’s after a...
Read moreI phone ordered a small steak, cheese and mushroom. While waiting, another gentleman was picking up his phone order as well, which was also a large steak and cheese. Both orders were cooked together and were finished together. His sandwich looked pretty full and mine when opened had very very little meat, it was actually all bread. I believe the the gentleman’s sandwich must had to have some of my meat and toppings, there really couldn’t be any other...
Read moreOrdered a medium classic syrian veggie. It was flat as a pancake with hardly any filling. The syrian was close to stale. With a small bag of chips it was over $12. I miss the former pockets that had so much filling you needed a fork. Clerk taking order was very nice, however. Probably won't go there again. I can't rate the atmosphere because I got it to go so didn't pay attention to...
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