Employees here are completely disrespectful! Service and atmosphere are a complete ZERO in my book, and obviously other paying customers have had similar experiences as I have read other reviews before posting this one to make sure this wasn't a one-off experience. Anyways, today me and my boyfriend went in for a quick meal and as I was ordering our food from the kiosk (because nobody is at the counter and register anymore at all), the kiosk tells me I need a plate with a number. I go to grab one from where they should be posted right next to the kiosk and there is none on either kiosk because they have two in this store. So, I couldn't even grab one from the kiosk I wasn't using. You can't place a dine-in order without one, so I ask an employee who I saw coming around the counter for one or where I could get one as any customer trying to get their food would. And she, along with two other employees who were sitting in a booth in the lobby proceeded to laugh at me and say things I couldn't understand to eachother making me feel completely humiliated for even going in there in the first place, and very disrespected as the way they acted and treated me when I asked for help was completely unprofessional. I would never recommend this location to anybody because they treat their paying customers like wet,...
Read moreThis review hopefully gets seen by the Santiagos. I have been in Oklahoma just over 8 yrs and have eaten at almost all ur mc Donald's this is by far the worst one I have been to. I ordered a family bundle 2 quarter pounders and a large fries they forgot the second quarter pounder when I get home realized I they didn't give me my recipe back and went to eat the fries tasted like they poured a whole thing of salt on them we couldn't eat them the burgers were salty also then we ask for sweet and sour sauce for the nuggets and didn't get any called the store they SD they would refund us w receipt well didn't have one they SD go ahead and cone and they would refund us which they didn't do they refunded me for one fry and SD thats he can do this is the second or third time I have had a bad experience w this store I don't know if it is management or just the workers but this need to b addressed its bad enough the food was barely warm this will b the last time I go to this store and will tell everyone I know about this experience I hope u can fix the problem but for me I won't b eating at any more...
Read moreOrdered food off the moblie app for my daughter in another state. They refused to make the food that was paid for cause the phone was not there. Are you kidding me. You'll take my money and give me a confirmation number and even a code to give to person at counter if the app messes up. My daughter had all this and they refused to make it. I called the mcdonalds personally to hopefully just get this resolved to where my daughter would have some food cause I am in another state... The manager of this mcdonalds -Ceaser he just told me over and over I see nothing here... Really a manager of any establishment could have come up with a solution... But Ceaser was pretty rude and very unprofessional. I will be following up with Kristin? His district manager or owner. But I will find out. Also the poeple on the customer service side of the app are even more rude. But Atleast that one is recorded and I'm waiting on a call back about that. Mcdonalds standards have drop so much lately that it is really sad. And sorry Ronald it's been fun but I'm tired of all the problems you've become... Plenty of...
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