Lotus Pond — Restaurant in Warren

I just tried some take out from here yesterday for the first time ever & I was sadly disappointed in the quality of my experience.

I got the Sweet & Sour Chicken lunch combo. The sweet and sour sauce came on the side, which okay they probably do that to keep the chicken from getting soggy, but the problem with it was there wasn't enough sauce for all the chicken, I dipped a few pieces and poured the rest on and not even half the chicken got coated in the sauce.

Secondly, the chicken was super dry & stringy which made the leftovers today rock hard to where I was only eating the breading off the chicken.

The rice was also dry and the 2 packets of soy sauce they gave didn't do the rice any justice. And the rice was also pretty hard the next day. The chicken in the rice was also dry and hard.

The egg roll was okay but kind of soggy, I wish it would have had more of a crisp on it.

I also got the crab rangoons which was honestly the best part of my experience. I finished those yesterday when I got them. I didn't feel like the lettuce underneath them was necessary to be honest. I feel maybe they do that for presentation/garnish but it is kinda gross in my opinion. I also don't eat lettuce with my crab rangoons.

I also used the sauce for the crab rangoons with my egg roll and was also dipping my chicken in it because of lack of sauce and because of how dry the chicken was! Obviously today though I just ate the breading and was dipping the breading in the sauce.

I also couldn't finish my rice today because of how hard and dry it was. I had gotten the chicken fried rice. I probably should have gotten the white rice. Hopefully if it's any better.

Overall I've been pretty disappointed with this Chinese food, even though I haven't tried their whole menu, I don't think I want to after this.

I would only order the crab rangoons if I even go back to...

Lotus Pond has always been my #1 go to for Chinese food! While their food is hit or miss these days, after last night, we probably won't be back! I ordered via the website, simple and easy! Husbands goes to pick up the food. Lady at the windows gives him the food and he asks her if it was everything. She says, very rudely, yes this is your order and sends him on his way. Husband doesn't check the order because we've never had an issue. Husband gets home and it's not even remotely close to what we ordered. I called and the lady answered the phone. I told her we got the wrong order. She proceeds to tell me that my husband is a liar and he told her that this order was in fact our order. She kept telling me that my husband was a liar over and over. I told her she gave him the order and she said no, he was a liar. Then tells me to bring the food back. I asked hwr for a discount since we were being inconvenienced. She said no and demanded i bring the food back. Husband takes the food back, lady yells at him calling him a liar. He yelled back after 5 minutes of her calling him a liar and she shut up. Funny enough our order was there ready for pick up. The food was not bad, but man oh man......

Well, since they’re not doing a restaurant anymore, I wasn’t gonna go back because I didn’t like how they made the sweet-and-sour chicken and I thought I would give them one more time and this last time I ordered chicken fried rice and a couple other small things and when I took a bite out of the chicken fried rice, it was awful. It tasted like Cardboard, no flavor no taste, and it was so much bean sprouts in there I know bean sprouts gets put in fried rice, but this was way too much.I just didn’t like it and the last time that I got sweet-and-sour chicken it was awful. They gave you this little tiny thing of sweet-and-sour sauce to put over a big amount that they gave you so needless to say I had none at home to put on anymore on then they give you just a couple packets of soy sauce and their egg rolls was another one that tasted like cardboard nothing but bean sprouts in it there was no meat nothing it was awful. I will never go back there again. I only went the last time because our other favorite place was...