The Brook Kitchen + Bar — Restaurant in Warwick

The food is very good but does not come out HOT! I ate here for Dinner and Breakfast. Both times the food was NOT hot! And not to bring up pricing but it’s pretty expensive so you want to enjoy a HOT meal! The food is fabulous though, flavors were great. Here is an overview of dinner: The Crab and Shrimp Ravioli ($32) with ratatouille on top was great but could use a little more seasoning. I asked for salt and pepper and the salt shaker barely worked, they had a fresh pepper grinder which was nice but I just had them put it on a side dish so I could put it on when needed. The ravioli had thick pieces of Parmesan on top, I was a little disappointed because I specifically asked for NO cheese on the truffle fries I ordered and I was not informed there would be cheese on the pasta dish. When it came out and I mentioned it she said oh I thought you only didn’t want it on the fries. Well I didn’t know it would be on the pasta because it wasn’t listed. She said she would give me a spoon to take it off. She was training another employee so I think that should be a learning lesson to always ASK or inform the customer if they request no Parmesan on something else. The next dish we got was the Salmon with lemon caper cream sauce ($32-$36) over spinach and fingerling potatoes. This dish was very good, flavors were good but again was not hot and salmon was a tad bit overdone. The Truffle fries were amazing ($8) - they were actually HOT and fresh. They were a thicker cut fry. We ordered a side of Broccolini ($8) it didn’t have much flavor at all and was overcooked. We had 2 alcoholic beverages, the first 2 beers we tried to order they didn’t have (3rd time was a charm). We also ordered a Down east Cider ($8 Can) It was listed on the menu as a regular cider but when I got it a “PEACH MANGO” down east cider which I really liked but it tasted like a fruity cocktail. The downfall on this is if you were expecting an apple cider taste then you would be disappointed it did not taste a thing like a regular cider and if you had any allergies to Peach or Mango then that could have resulted badly. Overall dinner was really good. Our waitress was nice and she seemed to be training a new guy. And here is an overview of Breakfast: I ordered the Crab cake Benedict with Sriracha hollandaise sauce and breakfast potatoes. ($24) I wasn’t sure if it was going to be too spicy so the waitress offered to bring both which I greatly appreciated. As I sat there I heard the kitchen ringing the bell several times. I thought maybe that could have been my food since it wasn’t too busy but also I was outside so I wasn’t sure what was going on inside. But a little while after I heard it again. My food came out shortly after. Not ONE THING on the plate was hot. The waitress didn’t come back until I already started eating to ask about the Hollandaise sauce and quickly went away. As I continued to eat I noticed the poached eggs were not runny, they were actually gooey like glue but I put the sauce on and continued to eat because I was so hungry and at this point what was going to be done. The potatoes were fingerling potatoes with julienned bell peppers and onions, the potatoes were cooked good but the peppers were still hard and there were random mushrooms in there. I don’t eat mushrooms so I picked them out but you should list that! I’ve never had breakfast potatoes with mushrooms! They had a little smoky kick to them too. The flavors were all great but I wish it was HOT! The waitress was nice but not very attentive. The hostess was very informational. Both times I sat on the patio so maybe they forget you are out there. I have stayed at this hotel a few times over the last 14 years which is why I came back. It has gone thru lots of changes including the name so maybe they are still adjusting. I stay a lot of Hilton Properties as a Diamond member but I was a little disappointed in the restaurant. I am writing this to make others aware because I always like to read reviews beforehand but if you are staying here it is good and convenient but a little...

Travelling from Edinburgh, Scotland to Rhode Island, my wife and I stayed in the Loom Hotel from 16th to 24th July. We ate breakfast everyday and had dinner twice in the Brook Restaurant.

Breakfast was varied and the quality of the food was great. During our stay I ate the American Breakfast, Pancakes, Three Egg Omelette and Avocado on Toast and all of these were really good. I especially enjoyed the homemade Blueberry and Strawberry jams by Chef Daniel that came with Toast.

We also ate dinner in the Brook Restaurant, once early evening on the outdoor patio area which was lovely and also inside the main Restaurant.

On our first night, I had Burrata Caprese to start and Chef Daniels Fish & Chips! These were both great especially the Fish & Chips as the fish batter and chunky fries were just like these would be done back home in Edinburgh, Scotland.

For our second dinner I had a Caesar Salad and NY Sirloin Steak but swapped out the mashed potatoes for Truffle Fries. The food was well presented and tasted great. My steak was cooked exactly how I wanted it.

Particular shout outs to Tiffany (manager) along with Laura, Erika and Lucy who were very friendly and attentive servers throughout our stay. Thank you ladies!

Overall, Food in the Restaurant was very good quality, tasty and enjoyable with some nice little twists. You can eat in doors in the air conditioned restaurant area or on the outside deck area depending upon your preferences.

We also enjoyed drinks in the bar on a few evenings before and after our evening meals and the bar staff were very friendly and chatty.

As Arnie would say...

The food was fine. Our server Ryan was a delight but the experience was marred by a very rude manager. We arrived at 10 20 this morning ( a Saturday) and went to the restaurant check-in desk where there was a sign that read "Please wait to be seated" So we waited and waited...I went to the Hotel check in desk to verify that the restaurant was open as there was only 1 occupied table and the people appeared to have finished their meal. I was assured the the restaurant was open and someone should be there. Again we waited and waited. Finally we went in and sat as my husband is handicapped and needed a place to sit. This necessitated pushing 2 tables together as there were three of us. Again we waited. No one came. Finally I saw two servers who I proceeded to go after to let them know we were there. The woman who appeared to be the manager proceeded to reprimand me saying "You were supposed to wait to be seated and you should not move furniture" Eventually she brought menus and felt the need to reiterate "we have very strict rules against moving the furniture." NO APOLOGY Finally we met our server Ryan who was Delightful and the food was fine. The manager never once apologized for not being at the desk and putting us in the position to have to move the furniture to begin with. The experience was marred by her rudeness but I am trying not to keep us from staying at the Loom over Thanksgiving as it is the most convenient hotel to our family and we won't have to use the restaurant if...