7th St Hill Cafe — Restaurant in Washington

I want to like this place!! The cafe is cute and comfy, great for working during the day if you don't need very strong wifi for video calls.

However, the staff is consistently rude.

I went recently and ordered an oat milk latte. Waited 15 mins for the drink, and when it came it was marked whole milk.

I asked for the drink to be made with oat milk like I ordered, and the woman was very rude to me and stated that the oatmilk costs more. I asked politely for her to remake and stated I'd pay the fee for the oatmilk.

Less than a minute later the latte was ready. I'm very certain she took the whole milk label off and handed me back the original drink.

I'm very lactose intolerant and got sick that evening into the next morning.

Unfortunately this isn't the first time I've received undue attitude...

I have never been to a place in DC with such awful customer service. The girl behind the counter had the worst attitude. I asked her opinion about a drink and she rolled her eyes and said “I don’t drink that so I don’t know, it’s whatever.” Then when I asked if there was a problem because she was talking under her breath to her coworker about me, she said what’s your problem I’m talking about something that ain’t got nothing to do with you. Her co-worker, a young man, was trying to be professional but she was too outrageous. I’d love to know who her supervisor is because she needs some serious training before she interacts with the public. Get your coffee...

Cute little place. But honestly it was a little dirty (garbage and crumbs all over the furniture and floor). Chai latte was just okay, not much flavor. Especially for the price :/ I HATE being someone to complain about employees but the staff made me feel unwelcome. The music is actually really loud but that I care less about. I just wouldn’t recommend not having your own ear buds lol. Basically I probably wouldn’t visit again. The muffins DID look reallly good though so I would consider grabbing one of those if I was hungry and on the way to...