Potbelly — Restaurant in Washington

Tee at the LeFant Plaza has HORRIBLE CS skills she advised my daughter curtly there were no shake cups. When the group ordering after her placed their orders were told the same thing. And while my daughter AAAAANNNNND the other orders were waiting for their orders to be filled guess whT someone showed up with. You guessed it. CUPS!!!! Instead of asking both would they like still like to order shakes because they were both still at the counter? She looked roght past my daughter and asked the other lady. Now, we really enjoyed the salads from Potbelly. We will definitely find somewhere with comparable salads with superior service… especially since the...

Without a doubt, the worst experience I can remember. These people weren't just uncaring and rude, they were angry and somewhat menacing. Their mumbling was unintelligible and they got angry when you didn't understand them. Food was nothing special and slapped together. Didn't even bother to completely slice the sandwich in half. The environment is hot, disorganized, and seedy. We asked for the combo and they rang up everything separately. Just zero effort and a distain for the customer. Stay away. There are much better options close by that I wished...

out | Lunch | $1–10 I normally like Potbelly, but I visited this location today around noon. The lady who made my sandwich seemed that she didn't want to talk to customers, I was trying to explain what topics I want, but she cut me off saying she got it! Then they made us wait a looooong time to just pay (a long lane was formed after me!) while one employee was on the phone. Then after I finally was able to pay and arrived at work, I realized the lady put a lot of oil in my sandwich despite me starting by saying "no mayo, no oil..."!! VERY...