Starbucks Coffee Company — Restaurant in Washington

Second worst customer service of any Starbucks I’ve ever frequented. Now I understand why multiple people I work with have changed to other coffee options. Orders have been wrong 3 times this month, and there’s zero attempt (or interest) to address this in the part of the staff. They have a very “so what” response when I try to address things. Until yesterday, I was a 4-5 day a week customer. As of today, I’m now a Dunkin customer. It’s better coffee, better service,...

Hardworking staff that makes consistent mistakes. My sausage sandwich lacked the sausage, and they can't prioritize mobile orders of plain coffee in any reliable way. This place needs a system and better management, because it's a license to print money that is giving Starbucks parent brand a very bad name with inaccurate but...

Consistently rude employees that very rarely put forth the “effort” to respond to the “good morning” or “thank you” that I give them every time. The only reason I keep coming back is that the coffee here is better than the coffee at Dunkin. Bring the Dunkin employees over to Starbucks and this place...