The Lounge at d'Vine Bistro — Restaurant in Washington

I made reservations via phone last week for today, Valentines Day, for myself, my husband, and 2 kids. I had been really excited they weren’t booked, as we had seen the restaurant while visiting my husband during his Union training and were planing to visit him again today, and wanted somewhere nice to spend together as a family. My kids and I arrived at reserved time, got our waters, and waited maybe about 5-10 for my husband to arrive. About 2 mins after my husband sat down, a server came over with menus, placed them down and before we really even had a chance to look said “We have a fixed menu today, it’s $150 for 2 people. So $150 for you and him and $150 for your kids and we are not taking orders from our regular menu” after seeing the shock on my face and me babbling “oh uh” she said she’d leave us to think about it for a few mins. This was complete news to me. I was never notified while making the reservation that their regular menu would not be available and that the only option would be a fixed menu for $150. Had it been just my husband and I? Sure. But spending $150 on our 6 and 11 year old out of the blue? Totaling $300 before tip? No. I went up to explain we couldn’t do that and I had never been notified of that. She responded with a “sorry, we did advertise it..” etc etc. We don’t live there. We were visiting. Nowhere on their website or on google menus does it advertise this information, which is where it should’ve been advertised for people not from the area. She then goes to recommend the pizza place next door - “they have a large space there” and a burger joint up the road… On Valentine’s Day…because we now have no reservations on the busiest day of the year for my family due to the lack of communication of whoever took my reservation. This was an extremely uncomfortable AND disappointing experience to have with my...

Had lunch last week on the patio. There were 3 of us. I’ll start with the negatives just to get them out of the way. We were sat at a SMALL table in the direct sunlight which normally I don’t mind, but this particular table is black metal and became so hot to the touch we used our napkins as a table cloth because it was that hot. The service was extremely slow - it wasn’t busy and seemed to be enough staff on hand. Drinks took about 15 minutes which is ridiculous since it was literally a coffee, soda and water. We ended up requesting to move to a different table because the location became unbearable and realizing we were going to be there for at least an hour or more. Btw, there were two tables next to us, each with two women, whose tables were huge and with umbrellas - go figure . Anyway, the food was so-so. The service was terrible and I had to chase down the waitress to even get our bill. The only positive is that the waitress was extremely nice and friendly. But, they really need to do a better job of reading the room as to customer placement and communicate with customers so they don’t feel forgotten about. It’s basic stuff. If you’re on the road and just want a quick bite, I don’t recommend eating here, it’s infuriating. I will never return to this place even if desperately hungry. Oh, and overpriced for what you get. I don’t mind (and expect) to pay $65.00 for lunch for 3 adults, but when you feel bad about the place,...

Less than impressed with my first visit here.. I went on a Sunday afternoon shortly after they had opened and sat outside. The server was professional and friendly, she helped me navigate the wine since they don't have a wine list/menu. I ended up semi-blindly choosing three wines for a flight and honestly the wines I had were absolutely wonderful! Had I just had those, I probably would've given 5 stars without a second thought but unfortunately I did not. I decided to get some food and this is where things went a little wonky. I ordered the green curry shrimp and it took forever just to get my order taken and then it took another 45 minutes or longer for my food to show up, cold and very very dry. After another long wait I finally waved down my server and got a side of sauce that only slightly helped me choke it down (not what you want to do/feel when you're paying almost $20 for a dish).

Although I am very disappointed with the meal I had here I will go back again for the wine flight (and I will suggest this to others as well) but I would be hard pressed to try their food again or suggest to anybody else to...