More than likely this was my last time coming here.
Ordered the charcuterie which according to the menu comes with meats, cheeses, hummus, olives, nuts, crackers, fruit and fruit spread. When it came out, it had meats, cheeses, fruit spread and a few pieces of bread. When I asked for the rest of the items, they told me that the chef had recently changed the menu and hadn't had a chance to update it. It's up to their discretion to change their menu, but the correct thing to do is let customers know beforehand.
The chef then tried to convince us that the meats and cheeses we did receive were significantly better quality than what the tray used to come with, which was his way of trying to justify the price of $24.
When I declined the tray all together he said he could give us some fruit, hummus and nuts if that would help to satisfy. But why not just put it on there to begin with if that's what the menus states?
The owner was there that evening and never came to talk to us about the misunderstanding.
Anyways, between the chefs aggressiveness, lack of customer service skills and the fact that I saw the chef lick his fingers while he was preparing our tray, I...
Read moreSo we have been here three times now. This weekend we made reservations for a friends birthday and they must have changed ownership. We had the worst service I have ever had at a restaurant that charges this much. We waited 45 minutes before everyone at the table got drinks. The waitress kept coming back up and telling us they were out of a drink.. Finally we had to go down and tell someone that we didn't have drinks. Then they started running out of food. Your a steakhouse and you run out of Filet? at 6:30 PM on a Saturday?
When I went down to tell them that we had appetizers showing up but still didn't have water or the bar drinks, the lady at the bar had an attitude. She said they were busy. When the bill came, we spent over 500$. They included the tips of 20% on the checks. The service was so bad, we would not have tipped that.
Needless to say if they keep this up, they will be out of business before long. The food is good but expensive and with this kind of service, you may as well go to something in Dallas where they value to...
Read moreIt was wine Wednesday on the sign so we decided to check it out for a first time. Sat at the bar and asked the Bar tender about it - He said it’s by the bottle only and half price so we ordered a bottle. When the bill came it was not half off so I asked the owner. She said we were 15 minutes too early and it was happy hour still. I asked what their happy hour pricing was and she said $7 wine. We had about two glasses each and they charged us $45. It was a date night so we decided to just pay and leave instead of giving a math lesson. While we were sitting there we also heard lots of grumbling from customers because the happy hour sign advertises $5 wine glasses but the owner kept having to go tell customers she decided to go up to $7. I don’t mind paying whatever the price is honestly, but don’t bait and switch your customers. It leaves a bad taste in their mouth. Final note - the ventilation in this place is awful. The smell of all of the mixed foods is so heavy you leave smelling like you’ve been in the kitchen for hours and the service is...
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