To the owners of Omma's Jiffy Burger. I am seriously disappointed in the service I received today. The only reason I'm leaving a 2 star review instead of a 1 star is that I did really enjoy the burger itself. However, the service and attitude of your staff was awful. Let's start off with the fact you charge 1$ for 1 piece of bacon and 2$ for 1 egg. That's absurd. Anyways back to my experience. I placed an order for myself, my wife, and my son. For myself I ordered a double patty with bacon, jalapenos, an egg, with all the fixings. My son got a plain cheeseburger and my wife got a hamburger with an egg.
After taking a couple bites of my burger I noticed there were no jalapenos. So I removed the bun to see if they had just fallen to the back but they were in fact missing. Looking for the jalapenos I noticed I was also missing my entire second patty. So I took my burger inside to rectify the discrepancy. After explaining the issue to the staff they proceeded to pull my ticket out of the trash and started to pick my burger apart with a plastic knife trying to prove that I was wrong. Are you freaking kidding me!? Then, instead of remaking the order like any self respecting establishment would if they have a rats ass about customer service, the proceeded to just slap another patty and some jalapenos on my already torn apart burger. This is absolutely unacceptable and if this is the way your staff treats new customers then it's no wonder you are still operating out of a shack instead of expanding. I hope others read this and decide to go to Pop's...
Read moreThis is a honest review! I personally don't know what kind of drinks that all of these 4 or 5 STAR reviewers are drinking but I need some of it.
Lets start off with parking....well there isn't much so good luck.
This place is neat and old fashioned for sure which I like!!
The booths are extremely old, no cushion left just springs and boards..
The Burgers that I see so many people talk about and read the reviews on. Well the patty was as thin as my bacon slice.. I honestly couldn't taste the meat at all. I felt like I was eating a grilled cheese.
The cheese wasn't melted on any of our burgers. Hahaha I mean the chesse on my daughter's grilled cheese was barely melted.
The place has no fries of any sort???
The price is not fair for what you are getting!! There reviews are very much misleading, " must go here", " won't disappoint", "best burger".
I'm not trying to be rude, but it's very misleading. From what I read before going...
Read moreThis classic joint has been on my "want to visit list" for years, do when the opportunity presented itself I had to take it. I'm glad I did. . This is a tiny place, with maybe four booths and a dozen diner stools. I ordered my burger and chips (they didn't have fries) and settled into a stool for the short wait. . It didn't take long for my cheeseburger to appear, wrapped in wax paper like a gift. It is small, where the slice of American cheese was wider than the patty. They managed to pack a lot of flavor in that small package though. . I opted for mayo and mustard, with all the vegetables. It was delicious, slightly sloppy. There was an excellent slice of onion, maybe a quart inch thick. I like onion, so that was swell, but the crunchiness it lent was perfect. . This was a great burger for a reasonable price. It was...
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