UPDATE: Replacement Fries were seasoned heavily which I HATE so I ate 2 individual French fries no more on my way home and threw away the rest. $16 for a burger fries and coke and never got to enjoy fries. Made them replace an overcooked set of fries that were hard brown and black they were so over cooked. I got “cook-splained” by an older Spanish man who I assume is owner why I was ignorant and wrong to reject the fries. Even though I have eaten there over 20 times and never returned fries, he had to explain I suddenly did not understand those fries were exactly cooked correctly like the last 20 times SMDH. Got a 2 minute lecture from owner I was wrong all their fries are perfect; but he would replace them, but I had to listen to a lecture on potato differences, etc. and why I don't know anything about fries and the ones I got were exactly like the replacement (the replacements were not as overcooked). Admitting he burned a batch was not on his possibility list. Never let the guy near a customer. He even explained the replacement fries were the same visually I could see the replacement was not AS over cooked. I accepted them mainly to end his "teaching me my original fries were fine" and he would replace them despite my ignorance / being wrong because they were exactly like he always makes them. SMDH. The cook was a young kid so afraid of the owner, he was afraid to look at me, he has seen customers lectured to before as I am sure he has been on the other side of this guy's condescending lectures many times. When owners and CEO's are unreasonable blow-hards who are never wrong you can see it in the eyes and posture of the underpaid employees who worked with him and...
Read moreOnly gets a 3 this trip. In the past it was much better. I was in there today with my family. I ordered a Greek salad and asked about what lettuce would be in it knowing there is a nation wide issue with E. coli in Romaine lettuce. I was told they would use iceberg as the lettuce. My daughter got a gyro and was also assured they would use iceburg since they were not using Romaine. My wife ordered a chili dog. My salad had NO lettuce in it, One slice of tomato, 5 olives and probably a whole cucumber chopped in it and I mean it was probably 1.5 cups of it. My daughter had NO lettuce in her gyro. If I had known they had NO lettuce I would have understood considering what’s going on but then I would have NOT ordered a salad. My daughter and I were half way through our meals and my wife still had not received her chili dog. When I went to the counter and asked about it I was told they (on a prior order) missed the chili dog so when my wife’s order came up they gave her dog to that customer which is why my wife had only a plate of fries on the table. 20 minutes later her dog came out so by then the fries were cold since she likes to put some of the chili on them. Terrible decision by the staff to effect my wife’s meal due to a mistake on someone else’s order issue. I won’t be going back. The food is pretty good but inept staff, poor decisions and then no visit to the table to say we’re sorry etc is...
Read moreThe burger was SOLID, plenty of toppings, GOOD PRICE and they didn’t skimp on ingredients.
The fries are top notch but they didn't salt them, which for me was a negative, that would’ve made them over all better and I don’t need anyone watching out for my sodium intake unless I asked them to.
They need a better condiment section, ketchup packets and vinegar bottles just out, seemed like they commented too much to the customer and that actually harmed the business cuz…well it took longer for them to get stuff out, cuz they kept having to talk to them and hand things that should be condiments.
The only thing food wise bad were the milkshakes, very classic style that’s not the bad part, IT WAS THAT IT LOOK 30 MINUTES FOR JUST TWO ,the process of making a classic style milkshake takes forever
Had way too many variants when some of it should be seasonal. Take the stress off and make people want it when it’s out.
Feel like they said yes, to the customers way too much and we’re afraid to say no and lose business but they have a good burger and good people and you could just tell that the burger could be historical to the...
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