KFC — Restaurant in Weslaco

OMG!

I have not eaten at a KFC for several years and as I passed by this particular location, I remembered the delicious original chicken recipe and decided to pick up an order to surprise my family for dinner. BIG MISTAKE.

I ordered the 8 piece original with two sides. Believe me when I tell you the best part of this order was the gravy on the mashed potatoes I had ordered as one of the sides. A chicken breast was overly greasy and when I got past the skin, it was watery and with not much flavor. One of the chicken legs was barely cooked through. The biscuits were hard and chewy in places depicting them sitting around for too long. Needless to say, we did not finish this meal and threw most of it away. It was an expensive education. I attributed this to our change in taste as we had not eaten at a KFC for so many years. I thought this until I took the time to read the reviews on Google Maps and saw that many other people have had a bad experience at this particular restaurant.

I cannot in good conscience recommend this restaurant and will not change this opinion as I don't think we will be back to this restaurant or any KFC...

manager yelled at a old man customer cus he went inside with a shopping cart whom was disabled and used it as a way of getting around what a very ugly experience wow the manager even called the police on customer and told him he would not serve him until he would take the shopping cart out of business this was so uncalled for and i hope the manager gets reprimended for his actions the man just wanted to buy his 20 pcs. and leave but he got humiliated and literally was being thrown out what an embarrassment for this business to have ppl. work for them and treat customers like this this establishment is in weslaco texas restaurant #G135213 I did report to supervisor and hope they take care of this issue the poor man stood there like 20 min. cud the manager told him he would not sell him anything until cart was out of restaurant as u can see cart was in nobody's way at all sad but true what's this...

Ordered a 5 piece tender box combo. A famous bowl combo and a Nashville tender combo 5 piece. Missing a cookie from the famous bowl combo Got a bar b q flavored 5 piece tender combo somehow instead of the Nashville hot one.

None of the drinks have ice, I guess they were out of ice. Nobody said anything about that. After ordering the girl in the drive thru lets me know that they are out of fries and what side would I like? Ordered some mash.

Expectations were not high at all but everything was bad. The service at the drive thru was terrible, missing stuff from order, stuff we didn't order was there. The wait in the drive thru was long. Then they said pull around front to wait for the food. I watched a YouTube video that was 12 mins long and still my order...