Jimmy John's — Restaurant in Wesley Chapel

Came in and ordered dinner for me and my wife and when I got home the subs tasted weird and the tomatoes looked bed as well as the lettuce looked brown, called the store and they said the manager would call back and still haven't. I thought they would stand behind their food but apparently not totally disappointed.still haven't called back. Just as I thought they try to hide behind their own excuses why this happened, I guess we should have asked for our receipt, that's...

It's just the quality. A lot of dry areas on the sandwich where the toppings & sauces weren't placed & the lettuce was put on just halfway on the sandwich not all the way through from one end to the other. A newer location starting off with a bad impression compared to other great locations. I never had a complaint until this location. I've been going to Jimmy John's for years. I even worked at one so I'm familiar with the process. Overall good....

Absolutely amazing experience with food quality and management! Very great customer service when I called, and I spoke to the manager within seconds for my catering order. I am a Jimmy John’s fan already, but I will be going to this location every single chance I can! Thankful for the kindness and quality this team delivers to it’s...