your 15% staff support fee is straight up grifting.
"In lieu of accepting tips/gratuity, we implemented the Staff Support Fee to not only provide fair wages but health benefits & 401k. It accounts for the quality of service you receive and the wellbeing of our staff without raising the cost of the actual product."
ok, then why are tips accepted? and for online pickup orders, why is 15% tip selected BY DEFAULT on top of that fee?
further, why not just raise prices by 15%? you'd honestly be way better off doing that. you're just pissing off your customers for no reason. keeping the base price the same buys you no goodwill.
is there some practical benefit to structuring the pricing this way as a 15% fee? i hope you're at least getting something in exchange for pissing everyone off because it just looks deceptive. it's a dark pattern that, in reality, results in unintentional double tipping a decent percentage...
Read moreI’m a huge sucker for Lost Larson since I used to frequent their location in Andersonville. I got lucky since this one is close enough to visit during lunch. The menus are a little different as they don’t seem to have food items aside from pastries. Which no fear, their pasture and coffee is amazing. I got my ultimate favorite the cardamom bun (it’s always a go to). The princess cake is always a traditional treat, and can never go wrong with. I’m always going to say it’s amazing but that’s since I grew up with it. The only thing that threw me off was that the lingonberry lemonade was so tart. I only say that as typically with lingonberry saft it can be a sweeter taste. The taste buds weren’t feeling it, but if you love a more tart taste of a lemonade I highly recommend! I will be definitely taking a trip back soon for more cardamom buns and...
Read moreCute little cafe! Simple but nicely decorated. Ordered Chai Latte (with whole milk), lemon pound cake, Lingonberry Almond Cake, chocolate croissant, and chocolate spelt cookie (made with spelt flour).
The lemon pound cake was moist, dense, and not super sweet. Only the frosting is tarty and has the lemon flavor. I really like the cake by itself. Rating: 4.5/5
Chai Latte was slightly sweet and not bad. Served lukewarm to almost cold. Rating: 4/5
Lingonberry Almond Cake was really good especially warmed up. Not super sweet. Rating: 5/5
The chocolate croissant was dry.
They sell some items in the cafe that are not shown on their online menu. For instance, lemon pound cake, zucchini cake, carrot cake.
There's indoor and outdoor seating. Customer service is good. I would come back again to...
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