Starbucks — Restaurant in West Chicago Township

I only gave this three stars because of the convenience of it being located inside of Jewel but this Starbucks is not good I've gotten frappuccinos from here that are watery and have no flavor the last time I was in there a couple of weeks ago I wanted a matcha latte and they looked at me as if they didn't know what I was talking about because there's a strawberries and cream version also they don't seem to understand how redemption works on the app I asked can you redeem any handcrafted drink and the girl looked at me and said I guess so I looked back at her and I said can we confirm if this is possible and she looked as if I asked her to donate an internal organ I just don't like this Starbucks is only out...

You mean to tell me that you KNOW that you’re the only Starbucks open around the area, around this time, and you don’t have any of the four different items I’ve asked for? What kind of management are you running here -AT A LOCATION WITH A HIGH VOLUME.

Come on now. You’re making sales. With no happy customers.

I will be back to see if the customer service has gotten better, because if this team is not getting the help to better their service, attitude, and friendliness, then SOMEONE ought to do it. And who else than a...

TERRIBLE customer service. Whoever this African-American girl is, working 3/26/2021 @ 11:30am..RUDE AS HELL!! 🙄. Talking on he personal phone behind the register. NEVER SAID A WORD, after I stood there for almost 30 secs. THANKFULLY the other girl working came from somewhere to take my order. I hate terrible customer service. If you don't have the skills to work with the public, go find a warehouse job or something that doesn't require direct contact with the...