Groucho's Deli — Restaurant in West Columbia

I made a mistake when ordering to-go on the mobile app and didn't change my location to the Lexington store.... So I called this location, I didn't even ask them to refund or fix my mistake. I called to let them know I made a mistake so that they didn't waste the food or the time to makey order, a courtesy.... I was put on hold and then was confronted with "my manager said there is nothing he can do about that"... Okay, cool, I was letting you know. I didn't ask you to rectify the mistake I made. Your tone of voice and instant response to assume I was asking for my money back was off putting... Also, I went to the correct location, Lexington, and they nicely and quickly madey order. They also apologized for the rudeness of the west Columbia location and mentioned a manager could have fixed it and if her manager we're on duty, he would have taken care of my order since the WC location "couldn't". I denied the need for help, informed her I just wanted to courteous and I appreciate the kindness and generosity. A 70% tip was the minimum the Lexington location deserved for the respect and kindness and attempt to rectify a situation that wasnt even their...

Service was good with friendly staff. I ordered a turkey sandwich and it was very tasty - warm with melty cheese. I add a little of the spicy grain mustard that came with the side pretzels and it gave the sandwich a nice zip. We had an early lunch and the place was filling up as we left; we even saw some friends. We hadn't been to Groucho's in a long while -- it was nice to get back there. //2022 Update: Lunched at Groucho's today with my family. There were 3 different sandwiches and a My Wife's Salad on our ticket. Everything was tasty and we all finished full and happy. All the booths around the perimeter of the room were in use while we were there, but some center-room tables were still available. They also have a pickup station near the front door. Order ahead and drive up to pay and get your food. No need to leave your car! **October 2023 update: This has become a regular meal spot for my family (all adults). Quick service and consistently good food make this place a winner! Warm sandwiches, chips, and a cola is our usual fare. Not...

I called in my order 10 minutes before arriving. They had no recollection of my order. I placed my order for a Feta Salad to go. I specifically asked not to put the crackers, utensils and dressing inside the salad box. I feel the crackers, dressing containers etc are not clean, they’ve been touched by lots of hands When my order was ready, I left. When I got to my destination, I opened my box to see the crackers dressing and utensil package on top of my lettuce

I had to return by to Groucho’s on Sunset to have them make a new salad

I did speak to the manager All he said was all Groucho’s do it that way. And I’m sorry Guess what, they don’t. I been to 3 other locations and not one time did they do it this was. They put all that in a separate brown paper bag Bottom line, check your food before you leave No excuse Groucho’s- you...