Marco's Pizza — Restaurant in West Fargo

I placed a very large order online. I was contacted by a guy from the store who scolded me telling me that in the future I needed to calll ahead because large orders were an inconvenience. He literally called me after er I placed an order online to tell me that our $300 order was a bother. I called the Fargo location and I asked if there was a manager for both stores that I could speak to. The girl said and I quote “yeah um he left for the weekend and won’t be back” I explained what had transpired with the Guy at the West Fargo store and she said “oh yeah it would s really inconvenient when we get a large order”. At that point I was pretty angry. I had now been told by two different employees at two different locations that I was being inconvenient because I had such a large order. I said “excuse me I’m now t going to be called inconvenient when I’m spending probably 5 times what normal customers are spending. I told her I wanted a manger to call me immediately. She said I’m sorry you took it that way. Um what took? Took it what way? I had literally now been told twice I was bothering a pizza place because I spent TOO much money. Then when I told her I’m not taking it anyway that in fact I had had Marcos employees go literally out of their way to be rude to me she said “yeah you’re rude”.

I tried to write this on the website but can’t because it’s too long. So I’m just going to write a letter to the editor of the Fargo Forum. I cannot fathom a business model that includes allowing your employees to call customers to scold them. Absolutely terrible.

Pizza and food was good. Delivery guy was nice and said he’d talk to the owner.

The owner didn’t offer anything, not an apology nothing! This place is...

First off, gotta say that dining in, the music is absolutely on point. Walking in, we were welcomed to Duel of the Fates followed by Jack Black, Weird Al, and classic rock.

We got the Philly steak pizza, cheesy bread, and a couple drinks. It took only ten minutes to get our food (We were the only people there) and it was definitely fresh. Had to wait a few minutes to be able to eat it.

The pizza was the cheesiest, thickest, most awesome pizza ever. When I grabbed the first slice, I was amazed and pleased to see a two foot cheese pull. Every bite was a burst of cheese and flavor. Absolutely phenomenal. The cheesy bread was super cheesy and loaded with garlic, also great. Both had visible pooling grease so not for the health conscious I guess.

Staff was awesome; I struck up a conversation with one of the guys, says he loves his job and his coworkers. It was a really slow night, we were the only people in, but both guys working were super friendly and cool. Interior was clean minus the inevitable but of snow tracking in.

Overall, I highly suggest coming here and I will 100% be returning if I'm ever...

8/31/24 TIME 12:45 PIzza: pep sausage. Due to bad comments,.. I will be the honest 1 here, I am picky on my food and I review any food place I eat at, an this place was great, good phone experience, and good service, the guy had great customer service, I am extremely picky with pizza, and this place blew me away most food places suck but this place for pizza, just perfect, the price is a bit high but if I'm goin to pay for anything it's taste and quality, and I got just what I aped for, not every shift is the same but when I ordered everything was done right the pizza was better than deeks and apa johns, and I may of found my need pizza parlor, well done, no bad comments here, it was an impressive first experience now try and keep positive staff, and this place will do well bravo for a pizza place, cause this was a...