Marshalls & HomeGoods — Local services in West Fargo

I have been to Marshalls & Home Goods twice in the last couple weeks. Both times I had specific items I was looking for, but I do enjoy the unique things in the store, so I often look around for awhile. The unique and cool products they carry are always fun to look at and find something interesting at a good price. However, on the last 2 times I stopped there, the checkout line was ridiculous. There were at least 15-20 people waiting to check out at any given time BOTH times and BOTH times there were ONLY 2 people checking out. The first time there was also 3 other employees behind the counter, but none of them helped to start check out the long line of people wanting to check out. The second time, there was not other people behind the counter, however there were 3 people standing at the entry door to greet people. While I understand there are more guidelines in place with the pandemic, I would still think that there should be someone (usually a supervisor or manager) that would be able to watch the traffic flow and adjust accordingly. It was clearly visible that many of the people in line to check out were very irritated. I do like to shop at this place and find unique items that are usually reasonably priced, however, I am NOT impressed with the check out and lack of customer service at this location. If you are planning on shopping there, make sure you have enough time to sit in a long line...

I loved the store and selection of merchandise. I did not enjoy the fact that after over 2 hours of shopping I'd find out that Marshall's feels they are above state law and refused to honor sales tax exempt laws. Montana residents are not to pay sales tax provided the sale contains over$50 of taxable merchandise. The manager was smug about this and had a smirk when I stated if they were not to honor the LAW, I was not purchasing my cart full of items. It was a humiliating experience. Needless to say, I will be contacting the state's attorney or whomever it may be to ensure no one else encounters their neglect to follow the law. My daughter lost valuable time swimming at the hotel for nothing. Time I will not get back. I'm...

This is a dangerous place if you are a bargain shopper! One side of the store is Marshall’s in which clothing/shoes/accessories are on sale. The other attached store is Home Goods which has what it’s name says. The selection on the home side is very big. You come across some really unique items that you can easily talk yourself into. They have a huge selection of decorative pillows. Really, they selection is great throughout the store. Clearance is always good. Beware of the cash register line, as it is filled with impulse buys that I for one have not been able to avoid buying. Cashiers are very helpful and parking is never a problem. COVID has put restrictions on the dressing rooms, so nothing can be tried...