Wawa — Restaurant in West Goshen Township

It's a Wawa, not much else to say other than the actual food service is rushed during peek rush hours. So expect mistakes and quickly made food without standards

Either missing food that's supposed to be on your sandwich, hoagie or whatever. Then you have the "we are out" explanation. To me that's a manager's fault big time. Along with making sure the food comes out consistently. Certain employees do try their best but you can't specifically ask for them to make your order

Never understood why they don't have a better process for the food prep. I've been going to Wawa before it was a thing. Certain locations definitely do it better and care. Sometimes that means it's smaller and less trying to fit the masses. I miss those smaller stores with the same staff who would interact with you. They do here, but it's too busy to get a word in. Shame...

The bathroom was clean, the store in general was clean (from parking lot to inside). The food on display didn't look old (like hard pretzels and morning sandwiches). Which definitely is a plus, however who has time to ask for a turkey sizzlie since it's the popular one. Yeah you basically get what you get

These newer stores definitely excel at getting people in/out but miss the mark at customer interaction (aside from checking out).

So it's an average Wawa with food, gas and grocery items on hand. Still a go-to for quick access to food rather than fast food like McDonald's or Burger King. However they have better quality control...

Going down hill. I used to go here frequently for PA Lottery, and occasional sandwich or hot dog and gas. The last few times I went for lottery the machine was down or had an extremely poor selection of instant tickets. Today they only had $2 and $3 instant tickets. I planned on scratching some tickets but instead left scratching my head. If you can’t properly maintain and stock the machine, don’t offer the service to your customers.

The food has steadily gone down hill and the last few hot dogs I got came with a stale roll. I could have checked the time stamp but found the trash can outside more fitting.

I suppose I will still get gas here if I’m nearby, pretty hard to screw that up.

Updated 4/21/2022: No longer offer plastic bags but will sell you a bag for 35 cents. WHAT A JOKE! I’ll never come...

It's kind of ridiculous when I order a toasted cheese (grilled cheese) sandwich and I have to ask every time for the cheese to be melted. Like a grilled cheese should be. (This happens at every Wawa I go to) I don't want to bite into my sandwich and it still be cold and I can actually still see the cheese slices...It's a pretty simple concept...I'm not paying 5 dollars for a grilled cheese on white bread that isn't even melted. It's like they don't have time to put it in the oven for 30 damn seconds. Otherwise this Wawa is okay, of course the parking lot is always a crazy hell hole and I always dread having...