High Country Tea & Grazing Room — Restaurant in West Jefferson

Following is a lengthy review from someone who grew up in The Cotswolds of England. Pros: Staff/service was great. Servers were incredibly friendly and efficient Interior design / China - well decorated and a great collection of fine china on display Selection of teas - smashing! So many choices that I struggled in making my decision.

Now the cons: Location - be advised this is next door to the movie lounge. As they have a shared wall and the sound system is mounted to said wall - the china and mirrors were vibrating and we could hear the movie during what was supposed to be peaceful service. Make sure you look up movies times prior to making a reservation here. Food - in general tasted good - but really missed the mark for $35 per person. My wife and I came in with high expectations and walked out paying $70+ for really an experience not necessarily the food. Scones - sorry but these are not scones. What was served to us on the tower was shocking. A single bite nugget that was dwarfed by the Cheddar Bay Biscuit (not cookie - but Red Lobster style biscuit). When I heard my wife actually crunching on it - I knew we were in for something different. The color / texture / cook was not that of a scone. 4 - Clotted cream? I'm not sure it was. More like whipped butter maybe? It was served in such a small quantity that we could not coat the scones. 5 - The Curry Chicken Wraps - while they were tasty wraps - I wouldn't call them Curry.

All in all - the experience in nice. I struggled paying $35 per person especially when they were not scones and the movie theater was...

Spoken to very unprofessionally and charged too much for what you get. If you make reservations, you better make sure everyone in your party shows up or you will get charged for no shows. I was with a big party (10 people) and brought in a lot of revenue that they would not have had otherwise (it wasn't that busy the day we were there) and they still decided to charge me for the 3 people who had emergencys (which was roughly $54 PER PERSON) and couldn't make it. They tried to explain the "WHY" they had to charge me, which made ZERO sense. I owned a restaurant and understand FULLY how they operate. I wanted to like this place but it was overshadowed by the way they treated me as a customer....Wanted to make this a yearly visit with a big group as well as bring my girlfreinds here. I am HUGE on supporting small businesses but will...

Absolutely love this tea grazing room. The atmosphere is so nice with beautiful plates on the wall, tea displays and music that makes you feel like you’re in a British setting. The tea is some of the best I have ever had. You can tell the tea was chosen very carefully. The tea pot is endless. Something you don’t find in other tea grazing rooms. They are very generous with their tea. Their food is amazing. From soup choice to salad. And the three tier has so much food on it you may have to take a to go box with you. And last the service…not only knowledgeable but super friendly and accommodating. I’m so happy this fabulous tea room is in my...