Be me, December 2018, at this Taco Bell Been coming here for tacos for 10+ years Dedicated AF Walk in, order a five buck box Sit down and sip my Baja Blast See another guy walk up a few minutes after me and order Five minutes go by, they call my name I make my way to the counter Guy who ordered after RUNS by, beats me to the counter, and goes back to the table with the food I thought was mine “No running by the pool!” I say in my head Man I’m funny Wait another three minutes for my box Guy comes back to the counter with the food I thought was mine “This isn’t mine!” he says, dropping a torn-through five buck box on the counter Poor employee stares at this box for a solid thirty seconds Pure defeat in her eyes, possibly contemplating quitting on the spot and joining the Peace Corps She looks up and me and says “are you Stev?” Yeah I’m Stev “Enjoy your meal.....” as she holds back the tears Now my wheels are turning “Man, I don’t know about this, who knows what kind of germs this guy put on your food, and in the middle of flu season too? He could’ve even bitten into a taco!” For that matter, isn’t it illegal or some sort of violation to serve food that another patron returned? Jiminy Cricket hops on my shoulder “There are starving children in North Korea that would love to have that!” He’s right I got my flu vaccine anyway Diablo sauce kills germs too I take my chances and eat my burrito “I’m in the clear” Walked into work later that evening “I am not...
Read moreWent out of our way to be kind and didn't go into the lobby to eat 5 minutes before they closed. So we went thought the drive through and ordered a party pack of tacos and a large drink also asked for a large glass of water. The manager Jeff jumped in on the young girl taking our order and said he could only give small glasses of water. So I asked for 5 because we have 3 children, myself and my husband. He got angry and said we couldn't do that because those cups cost him money. I would have to pay for them all like soda. Tried explaining to him we don't drink much soda and I even paid for a soda! So I told him that I wanted to call and complain about that. He said oh I bet you do your arguing with me. He was yelling at us while we were pulling away saying I wanted to complain about that policy was threatening him. He also tried to tell us that the money for the cups came directly out of...
Read moreOn 2.14.22 I went to the drive through at the willow street taco bell. It was 7:00 pm. My passenger wanted to use his gift card. And I wanted to pay my own bill. I said I had 2 orders. The lady said they can't do that. I asked why. I heard 2 people say "because we are short staffed". There was only one car behind us the entire time. They said we would have to come in to do 2 orders. We did not want to go in. My passenger ate but I was not able to get food and have dinner. The logic is failed. It would have taken about an extra 30 seconds to take my money. Whether we ordered separately or together the cooks would be doing the same amount if work. If they are that short staffed they could close the dining room to add staff to the drive through. They list money and my future business as well as many others who were not able to order...
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