Sakura Sushi Bar — Restaurant in West Miami

Just when I thought we found a new sushi spot, we had scary experience our last visit. We’ve been here several times & also have ordered take out. We really enjoyed the sushi rolls but our recent visit (two days ago), I finished my meal, asked for the check & began to feel my cheeks get hot. As I arrived home I noticed my face red like a tomato & the redness started going down my chest, back & arms. I told my husband I wasn’t feeling well & I thought I was having a reaction to the food. Never have I ever had any food allergies, let alone sushi/fish. I began to have stomach cramps/the runs & the rash just kept getting worse. My husband called the restaurant & asked to speak to the manager & told the employee what was going on. We just wanted to give them a heads up about possibly the tuna/fish, so no one else gets sick. My husband also started to feel sick to his stomach. We were told the manager would call us but we never received a call back. I had to end up getting an IV infusion to flush what I was told was food intoxication/ food poisoning. We never expected to get a free meal out of this but at least have the courtesy to call us back & show some kind of remorse. It just shows the lack of customer service & lack of professionalism on the restaurants part. I would’ve never left this review if things were handled differently because I know unfortunate events happen. Something was obviously up with food & I can’t recommend this place to anyone. Especially with their...

I'll start off by saying, now I know why this owner/chef didn't refund me on a dish that I felt had little to no flavor. I just saw how they responded to another reviewer. I would consider them to have no manners and would say that they're rude. I have been coming to this restaurant for a while, so I would consider myself a fairly loyal customer. I liked the sushi and the miso soup and for the most part, I enjoyed the food. This time around -I had the dak gui . The first time I had it, I liked it a lot. This time, it had very little flavor and I simply told the waiter that I was disappointed with it and asked if it could be taken off the bill. I ordered the yellow pepper sauce because it had so little flavor. The owner/chef refused to take it off the bill-I was actually charged $2 extra for some reason. They'll probably say the reason they wouldn't take it off the bill is because I ate a lot of it. Well, when you're hungry and you're adding sauces to make it better, sure I'll eat it. It was fresh, so I had no complaints there. Imo, a good owner tries to make their customer happy, regardless. And, this restaurant/owner /chef lost a good customer. Btw, the staff was always pleasant and the food, for the most part, quite good, though after this experience, I'm done. There are too many good sushi restaurants around to deal with an owner that apparently doesn't value...

We dine in and order delivery regularly from Sakura, which we consider a nice neighborhood sushi restaurant. The sashimi and sushi is always fresh and tasty. There is a wide selection of sushi rolls and korean dishes. However, recently we have noticed portions for sushi rolls and other items have gotten smaller. Packaging and presentation on delivery orders is also suffering. I understand using smaller packaging is more cost efficient and environmentally friendly, but when I order my favorite spider roll I expect to see the crispy soft shell crab legs sticking out at both ends of the roll; thus the "spider" effect. Now the spider roll is packed into a much smaller container, all cramped together, smaller portion, and lacking in presentation; no crispy spider legs peaking out of each end, which is the main appeal of this roll. Finally, one of my favorite items to order is the shrimp tempura. Sakura's tempura is gummy and not crispy and light. I thought maybe not to order tempura for delivery anymore (although we live only 2 blocks away from the restaurant). However, I've ordered it several times when dining in at the restaurant and it was exactly the same; gummy, not crispy and light. The kitchen needs to change their recipe for tempura and ensure the batter remains cold and is...