Church's Texas Chicken — Restaurant in West Monroe

My husband just left Church's Chicken Drive thru window , ordering two 3 piece tender meals with sweet tea. He was ask to pull forward due to the okra not being ready. Which he did and sat for almost 20 minutes. About to give up , a lady brought his food out but did not bring the drink. He pointed out to her and she ask him to back , back up to the drive thru window. ??? Once he backed up they gave him a sweet tea and his actually sides for his meal , slammed the window in his face with no apologies for the wait or the inconvenience , had he not pointed out he was missing his drink he would have came home without any of his side items... Meaning those were missing also before she brought out to the car. The Okra is half new and seems like half old. The chicken tenders are tiny , hard and the worst i think I have ever been served , he ask for Honey or sauce and that was not in the bags . I can only imagine what the service would have been like in a busy time of the day ! Don't give your hard earned money to this establishment during this economy . Way better places to spend your...

Although Church’s has some of the best (fast food) chicken, we have left empty-handed for the past several visits. Often times, they don’t have chicken ready or are no longer serving, but this time, we couldn’t even get someone to wait on us at the counter. One employee was sitting in the corner by the drink machines on his phone (apparently on a break at dinner time 6:55-7:00pm) and another one walking through the kitchen on her phone. Another customer walked in while we were standing there, and still no one waited on any of us. As we walked out, the male employee by the drink machine got off his phone and headed back to work. I wonder how many other customers they have lost this way. This one will not be back. We are currently enjoying chicken elsewhere…and it’s a...

This location is no better than the Desiard Street location! Very nasty attitudes, food has become worse than subpar! Never any food ready, always told a 10-15 minute wait which turns into half an hour! The young crew in the evenings are very unprofessional! No customer service skills whatsoever! Chicken is half cooked, cold, and drinks watered down!! I will give them a plus on the cleanliness of the lobby! The store could stand a remodel or fresh look on the outside! Orders are never right something is always left out of the order! The manager makes excuses for their behavior because...