Cecilia Bakery LLC — Restaurant in West New York

The way this company responds to people's reviews just goes to show the level of professionalism they exude. Telling someone they haven't gotten out much because they left a review on a cake, which was as dry as the sahara desert, had absolutely no fruit and 85% of the cake was all frosting is absolutely unaceptable and unprofessional. But then again these are the same people offering free flan to a customer afyet thier child ate a moldy cake, just sad and pathetic. First of all we do not make the prices for your cake, you do. If the cake had cost $60 as you said we would have been even more upset. If inflitation is a problem and the cost of eggs and other supplies are too much for you to provide customers with the delicious, Dominican Cakes in which you are promoting then maybe it is time for you to seek a new profession because by the looks of most of your reviews the majority of consumers are dissapointed in your dry, cheap, and fruitless non dominican cakes. You guys do not even have a professional store front for anyone to go in person and purchace a freshly made cake. We have had no choice but to purchase cakes which you guys just let sit on supermaket shelves for weeks at a time drying up and catching mold. Just last week I removed 2 of your cakes off of Antillana's Supermarket shelve because they were cracked, dried up and full of mold. According to them those cakes had just arrived a few days prior and were supposed to have a shelf life of atleast another week. Clearly quality control is non existent in your company. But then again you don't even have a warehouse so we might have just been buying hand made, cheap boxed cakes from the back of someone's kitchen this entire...

Please be careful and avoid this place. I went to order a small birthday cake a couple of weeks ago, i wanted the traditional dominican style with dulce de leched filling. I saw they had sliced carrot cakes in the fridge so i got 3 slices. My son went ahead and ate his. When i got to my slice a few minutes later, i noticed mold on the icing and side of the cake, not a bit, a decent amount of small spores. and my child had already finished it. I texted the place with pictures and they wanted me to bring the slices back, like im going to drive 40 min for that, you can clearly see in the pics. Whatever. Yesterday i sent my husband to pick up the cake since it was already paid for. We cut it. It's chocolate cake with a smear of filling, the cake is so dry, the slices fall apart. It's not dominican cake. They are using boxed cake. it's embarrassing a bakery can do so wrong. Please do not go there and waste your money. and if you do, please be careful when kids eat it. Not even a concern, sorry or discount. Also i realize now, it's not the same owners.-- After reading the reviews, it seems like a reoccurring issue, and they don't do anything except 'relaying the complaint to the chef' - what a joke. Mold is toxic. i should contact the food...

I first visited this store in 2014 when I went to the United States for the first time to visit some relatives. I have Dominican family members who live in the area, and they suggested I try that bakery. I decided to give it a try, and I ended up going back several times. Every time I happen to be in West New York, I return to Cecilia Bakery; it has become a regular stop for me. The service is very kind and helpful, and their cakes are delicious. I recommend trying the tres leches, which is truly exquisite, and in recent years, they have added strawberry and pineapple variations that are also very good, but the classic always wins. They also make very good cupcakes. A few days ago, during my last trip, I ordered some simple Frozen-themed cupcakes for my little sister’s birthday, and they were incredibly soft and delicious. I highly recommend it. Greetings...