Bubbakoo's Burritos — Restaurant in West Orange

I experienced a minor issue during pick. When I walked to the counter I told the guy at the counter my name and that I was there for a pick up. I saw a black bag sitting right at the register to which he looked at and told me one second. He proceeded to help the lady that came in after me, she was handing him a dollar bill so I’m assuming she ran to her car to get it. But soon after that they started going back and forth about the amount and what she ordered. Then a woman working there started trying to explain whatever to the woman. All while I’m standing there waiting for my order. I finally interjected and asked was that my food! And yes it was! So instead of just handing me my food he took someone that walked in after me and decided to have a discussion all while I’m standing there assuming that’s my order! Very disappointed in the customer service I...

The service here sucks, the staff isn’t friendly they didn’t even greet me with a hello, my food was $14 for a chicken quesadilla, I usually get 3 sides with it (pico de gallo, sour cream and boom boom sauce) today I didn’t want the sour cream and asked could they give me guacamole instead, these people tried to charge me nearly $4 for a small dipping cup of guacamole even though I didn’t get a sour cream. $4 for a small dipping cup is ridiculous when the meal itself is $14 . It cost nearly a third of what you paid just for a sauce cup . Which is the reason I’m writing this review because it’s not like the staff makes these prices but $3.79 is ridiculous I could even understand if...

01/27/24 This was my 1st time @ Bubbakoos in West Orange and likely my last. I was shopping in West Orange and noticed there was one there. After eating several times at the Union location. I was expecting the same quality of food and was disappointed. I ordered the Chiwawa queso and hibachi shrimp. I even paid an additional fee for extra queso. Needless to say the rice was under cooked and for $17 the portion was nothing to be desired. The food was inedible due to the crunchy rice and it was extremely dry. The store was very clean and the staff was nice and welcoming. However, that is not enough for me to return and get nothing in return. To say I am disappointed is an...