Subway — Restaurant in West Richland

Came in greatly greeted up until makeing my second sandwich I was givin less Portion for my tuna sandwich I always get tuna and I know the portion and she wanted to charge me more. Even on my veggies she throws to charge me extra for not even putting the right amount in the first place they work in the customer service industry no smile the energy vibe was cut short and very negative. The customer after me was ordering as well and she didn’t like her attitude and she walked out I would blame her this all happend at the west Richland location and the manager was the one attending us her name is Alaina. During lunch it was slow until after me then she started smiling and talking nicely we should all be...

They have one worker during the busiest hours. It is not the workers fault, its the management and the business itself. These workers serve the people walking in as well as all the online orders coming in. This is not ok to have a multi million dollar company and only has 1 worker doing EVERYTHING at this location. Listen to your employees and have more employees so that the pressure, stress and rush doesn't sit on that 1 employee. She apologized to us because she had to do 6 sandwiches from the online orders before she could do our 2. We were understanding and left because she had more receipts piled up and we had been waiting 10 minutes already. Again not her fault but the management and...

Great sandwiches, Ms. AJ was not so great. We came in last night around 7pm and she did not look so happy seeing us and a few others in the shop. No greeting or anything. She was rather monotone and passive aggressive when asking what we wanted on our sandwiches. Not a very welcoming experience, but the sandwiches were great. I much prefer the other girl that works here as she makes wonderful recommendations to amp your sandwich up and is very kind and bubbly. Not sure what her name was, but she had...