Storrowton Tavern & Carriage House — Restaurant in West Springfield

out of all the mothers days, this one may be the best one I done had in a long time and I'd ove to shoutout 2 of your best Danny and Jordan...to be honest I stopped in last week and didnt interact with Danny much and thats on me, but to go in and he remembered the drink I had from the week before was incredible and got to talk to him about sports and work and most of all he was unbothered with how busy he was and thats what you love to see

Jordan is an angel on earth and one of the sweetest humans I ever got to meet and it made my day to see her on this one of all days...having known her for years and seeing her at work for the first time put a smile on my face and she was unbothered as well with how busy it was and even tho I couldnt find a seat, I had no problem with it, it was expected and the only thing that mattered was seeing my angel friend and thats fulfilling enough for me💛💛shes wonderful lovely, unbothered, level headed, and takes pride in her craft and wants to be her best, the best and that she is and yall got a gem...being in hospitality myself and especially in this post p word era, finding greatness in customer service is equivalent to winning the lottery but look no further than Danny or Jordan if yall come to the storrowton..with that being said DANNY APPRECIATE YOU BRO KEEP DOING WHAT YOU DO AND JORDAN STAY WONDERFUL LOVELY AND SWEET AND THANK YOU FOR BEING YOU AND THE GEM...

Beautiful spot for and outdoor wedding. Our July wedding was held outside the old Union Meeting House. It was a warm day in the mid 80s. After the ceremony there was a wonderful outdoor set up of snacks with an open bar. We moved inside the Carriage House before the bride and groom returned from their photoshoot. The Carriage House was air-conditioned but not quite cool enough on this 80+ degree day. When we entered the building we found our name tags with our assigned table. The table was adorned with beautiful place where we found a small glass of water. The water was gone in a quick sip and we were never offered another glass for the next two hours. We found we could go to the bar for a refill. I saw the staff bringing out ice water to some tables later on but we still waited a while for our table to receive some. We were all parched so it was gone in an instant. The food arrived and looked amazing but my prime rib was the toughest and fattiest cut of prime rib I ever had. The garlic mashed potatoes were cold and the green beans were hard as if they were picked from the garden and served raw. After dinner there were side tables with dainty desserts. They were delicious. Coffee was help yourself style in a small pot on this side table where they finally installed a jug of water. The wedding was fun and beautiful but the service and main meal could have, and should have been...

Researched the place and found it intriguing. My server (Joshua) was ok. The hostess (hostesses) were not welcoming. Neither on the way out. Not one thanks for coming, hope you enjoyed, thanks, come again, etc., nothing. Guess I didn't matter to interrupt their conversation. I'm so use to southern hospitality, maybe it's different in MA; customer service can't be taught and retained; it has to be in your DNA to work in hospitality.

Was sat in one area away from all the other patrons. Bad taste. My server didn't even know the hostess sat me there because he said I wasn't told you were here. Bad taste. After placing my order, the manner in which I was asked "did I want bread?," was not warm. I took it the norm is everyone is a local. Bad taste. A nice touch would've been to explain a little history being that it wasn't busy at the time, but no one went above and beyond.

The food was phenomenal. The adult beverage was excellent. Posted will be the Caesar salad with salmon & the Washington Apple.

Be mindful of Uber/Lyft. The alleged local drivers here are not so local. GPS will take you a different location and some Uber drivers are not so competent to find your location or care. So they cancel on you. I gave 1 driver thorough notes. He came drastically close, panicked, and canceled. Guess that's a MA...