Texas Steakhouse & Catering — Restaurant in West Virginia

From the moment we walked in and asked for a table for 2, we were treated like second class customers. The host asked, "a table is ok for you guys right?" and we replied that we would prefer a booth. The host turned to a server and said "sorry". She then rolled her eyes and walked away. Seana was her name and she was indeed our sever. Yay. There were no carbonated drinks available so we order a couple of margaritas. According to the menu those should have cost 11.00 but we were charged on the bill 13. That's not the end of the world and we would gladly pay for the slight mistake between a computer and the menu except our server asked, " are you guys ok with well tequila"? Meaning the bottom of the barrel rot gut that should have cost less than 8 bucks each. A horrible server with no ones best interest in mind, no upsell at all. Almost insisting that we wake with a headache, which would beat the stomach ache I currently have. My wife and I were going to share a couple of entrees and an appetizer and we had asked that it all be brought at the same time. I had ordered a 15oz ribeye that was 26 dollars on the menu medium rare, my wife ordered an appetizer sampler and a land air and sea platter for us to share..... 40 minutes later or food arrived if you can call it that. The 7 dollar sams club steak I had ordered had sat in the window for so long that it cooked itself from medium to well done. The mashed potatoes had a crust. The chicken tenders had also cooked themselves dry to the point where they were inedible. Being people who enjoy seafood we never leave a shrimp behind. We left chunks of breaded fried rubber behind tonight. The French fries with bacon and cheese not only tasted like they had been through a microwave to melt the cheese but were also cold. The fried onion petals were not petals but straws and had also been sitting long enough to be teenagers. The ribs were ok, and the ocra was good. When we finally got the check of 91.95 for all this garbage, our server proceeded to waste time bringing me change in hope that I would be frustrated so she could get a tip. She brought my change after my wife had gotten so frustrated that she left to calm herself in the car. I give this place an overall .0001 out 100...

My wife, my grandson and I stopped here Sunday August the 25th on the way home from the beach. Big mistake and I wish I would have checked the reviews before stopping. We arrived shortly after they opened and only a few other people was inside eating. The waitress came and took our drink order and we ordered the chips and queso she brought our drinks back and roughly 10 minutes later she came back to tell us they were out of chips, ok fine just give us the fried pickles, nope out of them also. I should have left then but my grandson was starving so we ordered the chilli cheese fries and we told her we’d go ahead and order our dinner as well. We all ordered steak my wife and I had the ribeye with baked potatoes and I had ceaser salad she had a side salad with ranch. First thing that comes out was our salads and mine looked awaful, it was brown and not good at all. Finally the fries came they wasn’t horrible but just ok but it took forever our steaks to come out. First of all my grandson couldn’t chew his steak bites because they were so tough then my wife’s steak, which was supposed to be a ribeye was 100% a ny strip. My grandson ate some of his mashed potatoes, my wife left most of her steak and I ate half of mine. My steak just just didn’t taste right. The service was ridiculously slow, we finally had to ask another waitress to get our check for us. And as we were leaving I looked at the rolls other people were eating and it looked nothing like what we was served. Ours was flat and one of them had salt on it and what was on the other people’s table was smaller and more round. Needless to say we will never be stopping here again to eat, granted I only pass by here two or three times a year but I would definitely advise others not to stop as well especially when there’s a Outback Steakhouse right...

Let me begin by saying I didn’t walk into Texas Steakhouse expecting to have a spiritual awakening—but thanks to Tyler, server extraordinaire, I now consider myself a born-again carnivore.

From the moment we entered, Tyler approached our table with the swagger of a man who had just personally raised, educated, and emotionally mentored the cow that would soon become my ribeye. He greeted us not with a menu, but with a monologue so heartfelt and impassioned, I briefly wondered if he moonlighted as a Shakespearean actor. “Our steaks are hand-cut and our butter whipped with the tears of angels,” he declared, eyes shimmering with patriotic fervor.

We ordered the 32 oz “Lone Star Widowmaker,” which Tyler assured us was “ethically sourced from a cow that lived a fulfilling life and died peacefully during a Kenny Chesney concert.” The steak arrived sizzling on a cast-iron skillet that seemed to whisper “Yeehaw” every time you cut into it. It was so tender, I briefly entertained the notion that Tyler had massaged it personally with lavender oil and love.

Midway through the meal, my friend asked for steak sauce—steak sauce!—and Tyler, with the stoic patience of a man who’s seen some things, leaned in and whispered, “I’ll pretend I didn’t hear that.”

But Tyler’s true pièce de résistance? The unsolicited but entirely welcome table-side performance of “God Bless the USA,” complete with sparklers, a single tear, and a perfectly timed wind machine. We didn’t ask for it, but we needed it.

In short, Texas Steakhouse is a meat cathedral, and Tyler is both pastor and prophet. Five stars, one cholesterol spike, and eternal gratitude. We will return—not for the food (which is incidentally amazing)—but for Tyler, the...