Panera Bread — Restaurant in West Whiteland Township

I normally have a good experience at this Panera Bread location but yesterday wasn't good. While I waited and ignored by the front register lady, I watched how she handled the pastries with her bare hands and she could have easily slipped.on a pair of gloves which they have. I asked her why she wasn't wearing gloves and touching all the pastries she got annoyed and said she is not having a good day. I asked her to please wear gloves and she slammed the pastry box on the counter. Then I started getting annoyed. Number one, when customers come in, acknowledge them not ignore them. Number two, smile and ask what can I get for you today instead of saying you are having a bad day. Your customers are there to get food and they are not there to be a psychiatrist for you. Number three, wash your hands and put on a pair.of gloves and serve the person with a smile. All these are basic common sense and asking to wear gloves i didn't think was too much to ask. I asked for the manager and the manager came out and served me and I told her the story. I told her that lady was the face of Panera Bread because at that time she was the cashier and if that is the kind of employee in the food business it will get around in the community. So please, give your employees good basic customer service training. As I was paying, the manager offered me my free birthday pastry which i accepted and thank her for it what I did not like was when she asked me if she can discount my pastries I guess for the trouble. I said no, you.don't have to do that. After that experience, nothing could silence me! A good customer service is...

This is literally the most racist attitude I've ever received from a Panera bread. I don't eat here at all. I do a lot of deliveries. This is the first time I've had a store associate walk around me multiple times and I say something about it and I'm the one making assumptions instead of the manager. Even looking into it I said multiple actual things and the associate just said no. I didn't see you. No I didn't see you but I recanted everyone else's moves everything that was done. You can go back on camera and see she didn't check. No one's phone to receive an order but she had to check mine because I'm this tall. Black guy run the cameras back Saturday August 31st around 5: 50. Right in front of me you see her. Give two orders to two delivery drivers and ahead of me and then proceed to go to a customer like I wasn't even standing there. So because I was ignored I decided to use the restroom come out the restroom. Both of the orders are complete. I asked for the orders now she needs to see a phone to be verified but she never asked the other two drivers who were white, male and white woman to do a damn thing. Then they refused to even give me both of the orders. So now I have to argue with doordash services to why I was not able to...

I recently visited Panera Bread and had the pleasure of trying their new menu, and I must say, I was thoroughly impressed. From the moment I walked in, I was greeted with a warm smile and excellent service. The staff was incredibly friendly and knowledgeable about the new menu items, which made ordering a breeze.

But what really impressed me was the quality of the food. I tried the new Mediterranean sandwich, and it was absolutely delicious. It was perfectly cooked and seasoned, and was filled with fresh, flavorful ingredients. The portion size was generous, and I felt satisfied and energized after eating it.

In addition, I also tried the new Strawberry Poppyseed Salad, and it was equally amazing. The combination of fresh strawberries, feta cheese, and the sweet and tangy poppyseed dressing was simply divine. I also appreciated that the salad was made with all-natural, whole ingredients.

Overall, my experience at Panera Bread was fantastic. The new menu items were a welcome addition, and I could tell that a lot of care and attention had been put into creating them. The staff was friendly and attentive, and the restaurant was clean and inviting. I highly recommend trying the new menu at Panera Bread - you won't be...